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vcops shows 'overlicensed' even though collector account not applied

Hi guys, i currently have an overlicense issue with vCOP Manager and am trying to change it with no avail.

I have created a collector account and registered it within the Admin GUI for vCOPs.  I have yet to apply it to my vcenter, however, when i login to vCOPs i get 'Limit reached'.  

What i want to know is how and why it is showing this if the collector account hasnt been applied to any of the VM's, Hosts etc

Your help is appreciated

Regards
VMware

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Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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Hi Andrew, thanks for the response.

The reason i want to limit the VM's is that we have a large DEV environment and we dont need to monitor these VM's.  It is these VM's that are pushing the license over the limit.  

I have tried the guide from 'www.virtualinsanity.com' but this isnt working for me so i tried to reverse it by removing all 'monitoring' accounts from our vsphere env. I restart the vCOPs service and check again but i still get the limit reached displayed.  is this expected behaviour?

thanks again,
Has it ever worked?

You may have to install vCOPs again from scratch, but create the permissions and account first.
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ASKER

Hi Andrew, i have just checked our licensing for vCOPs and found that we have two sets of 75 licences which total 150.  There are 2 separate keys for 75 VM licences each and atm only one is set to our current vCOPs installation.  The other is from our old vCOPs server. (See attachment)

Is there a way to consolidate these licences into one so that we may use all 150 within our new environment?  I will search online for info but anything you can provide is greatly appreciated.
vcops-licences.png
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ok, thanks for the update.  really appreciate the help.  ill contact VMware and see what they can do.
VMware
VMware

VMware, a software company founded in 1998, was one of the first commercially successful companies to offer x86 virtualization. The storage company EMC purchased VMware in 1994. Dell Technologies acquired EMC in 2016. VMware’s parent company is now Dell Technologies. VMware has many software products that run on desktops, Microsoft Windows, Linux, and macOS, which allows the virtualizing of the x86 architecture. Its enterprise software hypervisor for servers, VMware vSphere Hypervisor (ESXi), is a bare-metal hypervisor that runs directly on the server hardware and does not require an additional underlying operating system.

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