SMB Scanning to Konica Minolta
Very perplexed here.
Went into customer today to setup some simple SMB scanning. Logged into the device and setup SMB scans. The customer wanted to scan to each PC. I have the user id and password of each one. I have setup on each PC a scanner folder that is shared and has full permission to write to. I would do test scans and would get "Job has been done improperly. check the log". After trying many different things, I was able to change the scan setting to go to the IP address vs the actual name of the PC. This could work long term, but some of these devices are laptops and are highly likely to change ip's, so tomorrow they may have a different IP. I have setup these devices before and they worked. The PCs are Win 7 and Win 8. If I check the log on the scanner, it shows the message, "Deleted due to error". It took me twice as long as it should have to do this task. Any thoughts on why the device is behaving as it is?
Went into customer today to setup some simple SMB scanning. Logged into the device and setup SMB scans. The customer wanted to scan to each PC. I have the user id and password of each one. I have setup on each PC a scanner folder that is shared and has full permission to write to. I would do test scans and would get "Job has been done improperly. check the log". After trying many different things, I was able to change the scan setting to go to the IP address vs the actual name of the PC. This could work long term, but some of these devices are laptops and are highly likely to change ip's, so tomorrow they may have a different IP. I have setup these devices before and they worked. The PCs are Win 7 and Win 8. If I check the log on the scanner, it shows the message, "Deleted due to error". It took me twice as long as it should have to do this task. Any thoughts on why the device is behaving as it is?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Not enough information to confirm an answer.