Bill H
asked on
Outlook PST won't backup
Hey guys,
We are moving from pop3 to hosted exchange. Now on one PC, when i try to do a backup of her PST to import into the new outlook profile it just freezes. They don't have a copy of the emails on the pop3 server so it looks like they are all local.
What can i do to get them all off?
We are moving from pop3 to hosted exchange. Now on one PC, when i try to do a backup of her PST to import into the new outlook profile it just freezes. They don't have a copy of the emails on the pop3 server so it looks like they are all local.
What can i do to get them all off?
How are you doing the backup?
ASKER
Thomas im just going to export to pst from within outlook.
If it was a pop 3 account have you tried closing outlook and going to the users profile copYing the pst file as a backup and opening outlook the open the copied pst file. From here you can copy the data out and see if it still freezes
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When backing up larger (> 4GB) PST files, make sure the destination is capable of storing these larger files!
Example: When backing up to USB, some come preformatted as FAT32... These do NOT support larger files and must be reformatted to NTFS!
Example: When backing up to USB, some come preformatted as FAT32... These do NOT support larger files and must be reformatted to NTFS!
Excellent point n2fc. Cobra25, you may also need to repair the PST. If its corrupted (a fairly common occurrence especially on larger PST's) copying it won't help matters. It's a little like a database with an internal complex structure different from flat files like a Word doc. You can run the built-in Inbox Repair tool.
It's a little different depending what version of Outlook you have so here's instructions from MS on how to launch it:
http://support.microsoft.com/kb/272227/
Hope this helps. I do this on a somewhat regular basis and its really easy.
It's a little different depending what version of Outlook you have so here's instructions from MS on how to launch it:
http://support.microsoft.com/kb/272227/
Hope this helps. I do this on a somewhat regular basis and its really easy.
ASKER
VB ITS, if i simply grab the PST, will that import ALL info? Email, contacts, calendar etc?
Yes email contacts and calendar are stored in the pst file. If you grab it the items will be there. It's just like if you did the export.
Yes, just make sure when you go to import the PST file you tick the box to import all subfolders.