Solved

Docuprint M355 paper jam after toner replaced

Posted on 2014-12-10
2
239 Views
Last Modified: 2014-12-10
Hello
we got Docuprint M355 in the office ...
and it breaks often. for example after i replace toner ... there is noise at the back when it prints and a paperjam.
last time we had to use warranty service
is it a common problem for this printers ?
should we just get a different printer ?
0
Comment
Question by:nzrubin
2 Comments
 
LVL 38

Accepted Solution

by:
Herman D'Hondt earned 500 total points
Comment Utility
What kind of noise is it? If it is the same as last time, then it obviously needs repair again.

Xerox printers are usually quite reliable and their service (at least here in Australia) is excellent. I do not know of any issues with your model, so I assume you may just have a lemon. As the printer is still under warranty, I would talk to Xerox about it. They will repair it and, if it continues to cause problems, they will replace it for you.
0
 
LVL 4

Author Closing Comment

by:nzrubin
Comment Utility
Thanks
0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now