Solved

Docuprint M355 paper jam after toner replaced

Posted on 2014-12-10
2
253 Views
Last Modified: 2014-12-10
Hello
we got Docuprint M355 in the office ...
and it breaks often. for example after i replace toner ... there is noise at the back when it prints and a paperjam.
last time we had to use warranty service
is it a common problem for this printers ?
should we just get a different printer ?
0
Comment
Question by:nzrubin
2 Comments
 
LVL 38

Accepted Solution

by:
hdhondt earned 500 total points
ID: 40492844
What kind of noise is it? If it is the same as last time, then it obviously needs repair again.

Xerox printers are usually quite reliable and their service (at least here in Australia) is excellent. I do not know of any issues with your model, so I assume you may just have a lemon. As the printer is still under warranty, I would talk to Xerox about it. They will repair it and, if it continues to cause problems, they will replace it for you.
0
 
LVL 4

Author Closing Comment

by:nzrubin
ID: 40492870
Thanks
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question