• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 333
  • Last Modified:

Outlook - Using Junk Email settings on an additional mailbox

Hi Mail Experts,

We have a sales email account that gets a huge amount of junk.

Several users access this account as a linked Mailbox.

Users can use the Outlook context menu in their own inbox to select Junk -> Block sender, which will move the email to the additional mailboxes junk email folder and filter out future emails from blocked senders.

However, if they try this in the linked Mailbox, the message is moved to the linked mailboxes junk mail folder but it doesnt seem to prevent the emails being recieved by the sender again to the linked mail box.

Is there anyway to do this (apart from someone logging in under the sales account)?

Thanks
0
jmsjms
Asked:
jmsjms
  • 4
  • 4
1 Solution
 
VB ITSSpecialist ConsultantCommented:
Please specify what version of Exchange you have, as you can enable the server-side Junk email settings using the Set-MailboxJunkEmailConfiguration command in Exchange 2010 and 2013.

Exchange 2007 and Exchange 2003 however is a different matter as you'll need to use some lengthy scripts to achieve this.
0
 
jmsjmsAuthor Commented:
Exchange 2010 SP3
0
 
jmsjmsAuthor Commented:
The users need to block specific senders via their client, so using Exchange shell wont be suitable or am I missing something? :-)
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
VB ITSSpecialist ConsultantCommented:
You can use the command Set-MailboxJunkEmailConfiguration -Identity "Sales" -Enabled $true in  Exchange Management Shell. See this article for more configuration changes you can make to the Junk E-mail settings using this cmdlet: http://technet.microsoft.com/en-us/library/dd979780(v=exchg.141).aspx

Alternatively, if you are after a more 'user friendly' way to configure the Junk E-mail settings for the shared mailbox then you can log into OWA with an account which has full access to the "Sales" mailbox > click on Options on the top right corner > See All Options > then on the top left click on Manage Myself > select Another User from the drop down list > locate "Sales" in the address book > OK > click Block or Allow on the left panel in the window that appears > select the Automatically filter junk e-mail option and add email addresses/domains to the Safe Senders and Blocked Senders lists as needed.
0
 
VB ITSSpecialist ConsultantCommented:
The users need to block specific senders via their client, so using Exchange shell wont be suitable or am I missing something? :-)
You can utilize the Blocked Senders list using EMS but I'd probably opt for the OWA method in my above post as there's less room for error.
0
 
jmsjmsAuthor Commented:
Thanks VB ITS. I've seen the OWA method but was hoping for something that could be done via Outlook.  Not very user friendly is it?  

But many thanks for the info.  The admin cmdlet might come useful in the future.
0
 
jmsjmsAuthor Commented:
Thanks for the info.
0
 
VB ITSSpecialist ConsultantCommented:
The OWA method isn't too bad once you know where to go and can do it without the use of Google :)

Glad I could be of some help.
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

  • 4
  • 4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now