?
Solved

Citrix Xen App 6.5 You have not been granted permission.

Posted on 2014-12-10
7
Medium Priority
?
1,198 Views
Last Modified: 2015-06-13
Hi All,

I have an issue where a new Citrix Xen App 6.5 server is refusing published application access.

This is my first Xen App environment with more than 1 Citrix server so I may have configured it incorrectly!

This is the following setup:

2 Citrix Servers:

Citrix XA6.5 Rollup Pack 4:
CitrixSvr1 : Roles: Web Interface, Licensing, Applications
CitrixSvr2: Roles: Applications

Connection method: Alternate NAT'd with Explicit (no pass through)

Public IP NAT'd to CitrixSvr1IP. This works fine.

I'm now in the situation where I have added CitrixSvr2, installed the applications, joined it to the farm. Added the Altaddr in the server and pointed the RDS Cals and Citrix licensing to CitrixSvr1.

You can RDS to the box no issues and it will log you on.

However If I publish an application to it and access the Web Interface on CitrixSvr1 to execute it then it fails to load.

For example I made a new server desktop for Citrsvr02 and when you click it, instead of loading straight into the desktop it loads up the welcome login screen. If you attempt to login you then receive a prompt stating 'connection error: you have not been granted permission' The screen then goes blank and eventually terminates.

I had heard this may be something to do with worker groups but for the test I have just been specifying the server.

I'm at my wits end and googl'ing hasn't shown up anything to aid me. Any help would be appreciated.
0
Comment
Question by:riverbank
7 Comments
 
LVL 2

Expert Comment

by:Krishna V
ID: 40490991
0
 
LVL 1

Author Comment

by:riverbank
ID: 40491037
@ Krishna

Thanks for the reply.

Unfortunately I have seen this post and it did not resolve the issue.
0
 
LVL 2

Expert Comment

by:Krishna V
ID: 40491045
Ok. I do have a Citrix 6.5 farm, but never faced this problem.
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
LVL 1

Accepted Solution

by:
riverbank earned 0 total points
ID: 40491093
Hi I think I have found the issue.

Citrixsvr1 is on Rollup Update 3 and CitrixSvr2 is on Rollup Update 4.

This version mis-match is the likely cause.

I'm waiting for a maintenance Window to perform the upgrade on the older box.

I'll keep you updated.

Kind Regards,

Riverbank
0
 
LVL 26

Expert Comment

by:Sekar Chinnakannu
ID: 40491123
try to update rollup pack and make sure all the servers have same version.
0
 
LVL 7

Expert Comment

by:Brian CTXSupport
ID: 40710805
The rollups should be at a consistent version but that is not likely causing your issue.  What user account are you using to test with?  What users are in the Remote Desktop Users local group on both servers?  Does it happen with an administrative account?
0
 
LVL 1

Author Closing Comment

by:riverbank
ID: 40827752
Found own solution
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I. Introduction There's an interesting discussion going on now in an Experts Exchange Group — Attachments with no extension . This reminded me of questions that come up here at EE along the lines of, "How can I tell the type of file from its cont…
Know the reasons and solutions to move/import EDB to New Exchange Server. Also, find out how to recover an Exchange .edb file and to restore the file back.
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question