Exchange 2013 mailbox size limits vs Outlook 2010 who is stuck on 2gig limit

I recently moved a user to the new exchange server and her limit for mailbox size can not be changed from 2gig. I have changed the database size with EAC, verified that the user property reflects that size and is green. The ASDIEdit also shows the limits for the user to be in the 3 gig range, however Outlook 2010 refuses to give up and will only allow 2gig max of space.

What am I missing??
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dpcsitAsked:
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R--RConnect With a Mentor Commented:
Restart information store service on exchange and check.
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IvanSystem EngineerCommented:
Hi there,

is outlook working in cached mode? Try to uncheck that option, in Account settings, email, change, uncheck "use cached outlook mode".
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dpcsitAuthor Commented:
Restarting store and dismounting the db and remounting seems to have fixed it
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R--RCommented:
I am glad to assist you. Thank you for the points.
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