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Exchange 2013 migration from Exchange 2007 iphone not working for one user

Posted on 2014-12-10
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Last Modified: 2014-12-10
I moved a user over to our new exchange server who has a 5 gig of emails. The quotas are set for the user to allow them to have more space and they are working fine on outlook 2010 no quota errors.

However no matter what I do I can not get their iphone to see emails from the server. My iphone works fine no problems at all and I have moved my account already.

No errors from the iphone it just will not process emails.
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Question by:dpcsit
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Ivan earned 2000 total points
ID: 40491549
Hi there,

I had a same problem for few users, and this was the solution.

http://support.microsoft.com/kb/2579075

Grant permissions to affected users. Try with 1 and if that works, apply to affected.

Regards,
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Author Comment

by:dpcsit
ID: 40491668
The inheritance flag was unchecked for this user after the move for some reason. I added the above from your link and it did not fix it, however adding the inheritance flag in the advanced settings for security fixed the issue so it could be a combination of the two.

Strange thing is that flag was checked before the migration and was unchecked after the migration.
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Author Closing Comment

by:dpcsit
ID: 40491671
Excellent find, while it did not completely fix my issue I believe it did play a part in the fix.
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