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Missing Parallels 10 / Windows 8.1 Virtual Machine

Posted on 2014-12-10
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Last Modified: 2016-10-27
The case of the missing Virtual Machine.

One of our cats walked on the Mac Mini keyboard, which is quite unusual - but a ‘cat’-astrophe, as selecting the Parallels 10 / Windows 8.1 Virtual Machine icon returns the following:

The "Windows 8.1" application cannot be started.
The application is installed in a virtual machine that cannot be located. Make sure that the virtual machine hasn't been deleted or moved to another location.


To further add to the difficulties, Finder now includes a ‘topquark-2’  Network device which cannot be deleted - TopQuark is (was?) the host machine for the Windows 8.1.pvm virtual machine.

A search returns two instances of Windows 8.1.pvm.

>> Macintosh HD ▸ Users ▸ JAMAROSX ▸ Documents ▸ Snagit ▸ Parallels

>> Acronis 2015 TopQuark Backup

If not the correct folders - Where should the VM be?
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Question by:MARSPATH
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Assisted Solution

by:strung
strung earned 500 total points
ID: 40491676
Have you looked in the trash?
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Author Comment

by:MARSPATH
ID: 40491792
Restoring from recent Acronis backup does not help. The "Windows 8.1" application cannot be started" message is returned.
 
Found 'Windows 8.1' 51 byte alias in trash.

Found 'Windows.aco' [3 KB with Parallels icon] in trash which was OSX located in:

Macintosh HD ▸ Applications ▸ Adobe Photoshop Elements 13 ▸ Support Files ▸ Presets ▸ color swatches

Where should this file be?
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LVL 53

Accepted Solution

by:
strung earned 500 total points
ID: 40491809
If you right click on a file in the trash it should give you the option to "put back".
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Author Closing Comment

by:MARSPATH
ID: 40493820
I found and downloaded the Parallels 10 User guide and discovered where the VM is stored [../Documents/Parallels]. Having located the 'missing' VM (as above) I was able to move/restart OSX/Parallels/Win 8.  All is well.
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