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changing a user name in active directory

Posted on 2014-12-10
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Last Modified: 2014-12-11
hey there,

I have a user that was setup with an incorrect  spelling of his last name.  I've since created an email alias and they just login with a different username to AD.  I would like to change this to the right spelling but upon testing cannot login with the changed name only the old name.  

The other issue is that mail on the users iphone is not working possibly as a result.  

Please help.


metalfubar
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Question by:metalfubar
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Nick Rhode earned 500 total points
ID: 40491677
You would right-click their account in active directory and choose rename > correct the spelling and update the display name and username.

On exchange you would do the same on their mailbox and update their alias.  If you don't have or are not using the default email policy you would have to update their email address as well to reflect the change.

You would also then want to update the Exchange GAL or just leave it and it should update in the morning (every 24 hours at 3am by default I believe)

You can follow this TechNet guide for a small walkthrough on changing it if necessary:  AD Name Change
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Author Comment

by:metalfubar
ID: 40491869
That is all ok except that I can't login with the new user name only the old one?  The display, account, name and email all have the new name.
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Author Closing Comment

by:metalfubar
ID: 40494778
I had to change the pre windows 2000 logon user name in AD for it to work.  Critical even though I'm on windows 2008.
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