troubleshooting Question

custom web.config file needed

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nsitedesignsFlag for United States of America asked on
Web DevelopmentASP.NET
9 Comments4 Solutions506 ViewsLast Modified:
The custom cms is not working.  When we try to use it, we get a generic error page from host.  The site worked fine since 2011.  Now all of a sudden it does not.  I contacted host and they said they have not upgraded any iis or anything like that.  Host said I am to upload a web.config file to the root so that the host can see a more detailed file on where the problem could be.  I don't know what a web.config file is. I asked host if I could go to the web and grab one of the generic web.config files.  She said she would not do it that way.  She recommended that I contact the programmer which we haven't used since 2011 and ask him to create a web.config file.   Why can't I just use a generic?    I am not familair with asp so I am kinda at a loss.

Here is a link that might work.  http://support.microsoft.com/kb/815179

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