asked on

upgrade to yosemite - no sound

I upgraded this morning. Now i have no sound. It is set to mute. I checked system preferences and mute is NOT checked there. I googled it and others are also having this problem.

Simon

What hardware (Mac model) are you using? Which OS version did you upgrade from - Mavericks?

ASKER CERTIFIED SOLUTION

serialband

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strung

Here is the official answer from Apple:

http://support.apple.com/kb/PH18958

SOLUTION

strung

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nsitedesigns

ASKER

FYI, the link to the apple site did not work.

strung

That's odd. It seems to be working now.

nsitedesigns

ASKER

I tried again and it doesn't work. I am using safari.

strung

I am using Safari too. Strange the link isn't working for you. It is for me. Try cutting and pasting

http://support.apple.com/kb/PH18958

into your browser location window.

serialband

Are you behind a proxy or a firewall? Those links work for me in Chrome, Firefox, Opera Next and Safari.

nsitedesigns

ASKER

In safari ox 10.10.1 I can go the page. It opens a white page. Nothing on the screen. In ff I can go to the page. Strange. Thansk again.!

serialband

In Safari, try this:

Open this first:
http://support.apple.com/

Then open this:
http://support.apple.com/kb/PH18958

I think Apple sets some weird cookies for safari.

nsitedesigns

ASKER

That did it! I can view the page. Thanks!