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Exchange RPC Client handler throwing an error every 45 mins or so

Posted on 2014-12-10
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Last Modified: 2014-12-11
im running an server 2008 r2 with exchange 2010
after installing some updates and doing a roll-up we started encoutering this error:
Watson report about to be sent for process id: 3920, with parameters: E12, c-RTL-AMD64, 14.03.0224.001, M.E.RpcClientAccess.Service, M.E.RpcClientAccess.Handler, M.E.R.H.ViewCache.IsRowWithinUnreadCache, System.IndexOutOfRangeException, 8e38, 14.03.0224.001.
ErrorReportingEnabled: False

process id 3920 is referring to the exchange RPC client handler
iver tried finding the error but i cant seem to locate the M.E.R.H.ViewCache.IsRowWithinUnreadCache part.
Can anyone help?
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Question by:Kenishi
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Simon Butler (Sembee) earned 500 total points
ID: 40492787
Was one of the updates Rollup 8 for Exchange 2010 Sp3? If so, it is bad. Remove and reboot.

Simon.
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Author Comment

by:Kenishi
ID: 40492804
It think it was roll-up 7 I believe. I'll verify when u come home. Cheers for the heads up I'll keep you posted
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Author Comment

by:Kenishi
ID: 40493665
Hey Simon,
I just checked and you're right it was roll-up 8.

Update 12/10/2014:

An issue has been identified in the Exchange Server 2010 SP3 Update Rollup 8. The update has been recalled and is no longer available on the download center pending a new RU8 release. Customers should not proceed with deployments of this update until the new RU8 version is made available. Customers who have already started deployment of RU8 should rollback this update.

The issue impacts the ability of Outlook to connect to Exchange, thus we are taking the action to recall the RU8 to resolve this problem. We will deliver a revised RU8 package as soon as the issue can be isolated, corrected, and validated. We will publish further updates to this blog post regarding RU8.

This issue only impacts the Exchange Server 2010 SP3 RU8 update, the other updates remain valid and customers can continue with deployment of these packages.

I will pull it out tomorrow evening so i can do it during downtime.
thanks for pointing me in the right direction
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Author Closing Comment

by:Kenishi
ID: 40493668
Great help within minutes. Cheers A solution is now underway.
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