Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Exchange RPC Client handler throwing an error every 45 mins or so

Posted on 2014-12-10
4
Medium Priority
?
643 Views
Last Modified: 2014-12-11
im running an server 2008 r2 with exchange 2010
after installing some updates and doing a roll-up we started encoutering this error:
Watson report about to be sent for process id: 3920, with parameters: E12, c-RTL-AMD64, 14.03.0224.001, M.E.RpcClientAccess.Service, M.E.RpcClientAccess.Handler, M.E.R.H.ViewCache.IsRowWithinUnreadCache, System.IndexOutOfRangeException, 8e38, 14.03.0224.001.
ErrorReportingEnabled: False

process id 3920 is referring to the exchange RPC client handler
iver tried finding the error but i cant seem to locate the M.E.R.H.ViewCache.IsRowWithinUnreadCache part.
Can anyone help?
0
Comment
Question by:Kenishi
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 2000 total points
ID: 40492787
Was one of the updates Rollup 8 for Exchange 2010 Sp3? If so, it is bad. Remove and reboot.

Simon.
0
 

Author Comment

by:Kenishi
ID: 40492804
It think it was roll-up 7 I believe. I'll verify when u come home. Cheers for the heads up I'll keep you posted
0
 

Author Comment

by:Kenishi
ID: 40493665
Hey Simon,
I just checked and you're right it was roll-up 8.

Update 12/10/2014:

An issue has been identified in the Exchange Server 2010 SP3 Update Rollup 8. The update has been recalled and is no longer available on the download center pending a new RU8 release. Customers should not proceed with deployments of this update until the new RU8 version is made available. Customers who have already started deployment of RU8 should rollback this update.

The issue impacts the ability of Outlook to connect to Exchange, thus we are taking the action to recall the RU8 to resolve this problem. We will deliver a revised RU8 package as soon as the issue can be isolated, corrected, and validated. We will publish further updates to this blog post regarding RU8.

This issue only impacts the Exchange Server 2010 SP3 RU8 update, the other updates remain valid and customers can continue with deployment of these packages.

I will pull it out tomorrow evening so i can do it during downtime.
thanks for pointing me in the right direction
0
 

Author Closing Comment

by:Kenishi
ID: 40493668
Great help within minutes. Cheers A solution is now underway.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question