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Exchange 2010 sp3.  Random users return a a non delivery statment "Delivery has failed to these recipients or groups"

Posted on 2014-12-10
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Last Modified: 2014-12-21
HI - This entire work day i have been having random users email return the below non delivery statement.  I have rebooted the server several times it seemed it helped a little but, there are still users that are having this issue occur.  I have done message tracking in EMC but nothing shows pertaining to that message.  It is also verified that these are the correct email addresses being sent to.    I am not to exchange savvy just a one man band that has inherited exch2010 for the past two years.  Please advise if possible
Thanks

 "Delivery has failed to these recipients or groups: A problem occurred during the delivery of this message. Please try to resend the message later."
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Question by:cpuwiz86
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Expert Comment

by:Rajitha Chimmani
ID: 40492446
Please post the diagnostic information or complete delivery failure to help determine the cause.

Also, check the server application logs for any errors.
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Author Comment

by:cpuwiz86
ID: 40492510
Also - this is while sending to  both internal and external email addresses
__
Client Return message:

A problem occurred during the delivery of this message. Please try to resend the message later.

Diagnostic information for administrators:

Generating server:
/O=MYDOMAIN/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=Guy Krueger0d6

Also - Error is [0x80004005-00000000-00000000] (sometimes)

___
Errors from exchange:
Microsoft Exchange could not find a certificate that contains the domain name domain.local in the personal store on the local computer. Therefore, it is unable to support the STARTTLS SMTP verb for the connector Internet with a FQDN parameter of exch1-bpa.bpa.local. If the connector's FQDN is not specified, the computer's FQDN is used. Verify the connector configuration and the installed certificates to make sure that there is a certificate with a domain name for that FQDN. If this certificate exists, run Enable-ExchangeCertificate -Services SMTP to make sure that the Microsoft Exchange Transport service has access to the certificate key.
--------------------
Watson report about to be sent for process id: 2616, with parameters: E12, c-RTL-AMD64, 14.03.0224.001, M.E.RpcClientAccess.Service, M.E.RpcClientAccess.Handler, M.E.R.H.ViewCache.IsRowWithinUnreadCache, System.IndexOutOfRangeException, 8e38, 14.03.0224.001.
ErrorReportingEnabled: False


Let me know if there are anymore logs that i could pull to help.  Again i am no exchange guru by any means, would might have to guide me to the correct location for detailed log gathering.
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Accepted Solution

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cpuwiz86 earned 0 total points
ID: 40503247
Installing RU8 was the issue
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Author Closing Comment

by:cpuwiz86
ID: 40511449
Installing RU8 broke Outlook connectivity for clients.
Uninstalling fixed all
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