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Multiple users are having issues with resources and appointments. Why?

Posted on 2014-12-10
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Last Modified: 2014-12-18
Hello, I'm experiencing different issues with Outlook and Exchange and I think listing all the issues at once may be helpful in seeing if they are interconnected. I have 3 different users with 3 different problems when it comes to resources. One of my users books a room, it shows up on the calendar but then it stays at tentative, so other people can book over the appointment. Another user gets a blocked message when she tries to book a room, she hasn't had this issue before, we can't pinpoint any recent change to trigger this. Another user has a deleted appointment that keeps on recurring and we can't seem to find any specific pattern. I'm fairly new at this so I can't seem to find the logs on the exchange server and I wouldn't even know what to look for. Any help in the right direction would be nice. This is also my first time posting on this site so if I should break down the questions or any other tips/rules I'll be glad to follow them. Thank you.
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Question by:First Last
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8 Comments
 
LVL 33

Accepted Solution

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Busbar earned 2000 total points
ID: 40493419
have you configured the room to accept the meeting invites,
http://technet.microsoft.com/en-us/library/bb123495(v=exchg.141).aspx
 once it is accepted it can't be booked, you will need to check the policies if some users can book a room even if it is booked
http://technet.microsoft.com/en-us/library/bb124542(v=exchg.141).aspx
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LVL 1

Author Comment

by:First Last
ID: 40493995
Thanks a lot, I'll try the above and keep you updated shortly. Any direction with the deleted invites that keep reoccurring?
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Author Comment

by:First Last
ID: 40496317
It worked. Thank you very much. Any idea on the deleted recurring events?
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LVL 33

Expert Comment

by:Busbar
ID: 40496419
so he deleted the appointment from his mailbox and it keeps recurring where ?!
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LVL 1

Author Comment

by:First Last
ID: 40505697
It keeps sending the invitees an invite of the deleted event. Is there somewhere I can view logs for the traffic on exchange?
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LVL 1

Author Comment

by:First Last
ID: 40505698
It's a deleted recurring event.
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Author Comment

by:First Last
ID: 40507601
I did. I apologize. Thank you.
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