Solved

Sonicwall SSO Agent accuracy for multiple users sharing PC.

Posted on 2014-12-10
6
181 Views
Last Modified: 2015-01-27
Hi,

We currently have a NSA 240 running 5.9.0.4-127o with SSO agents running Directory Connector 3.6.56.  The problem we have is when user A logs off a PC and user B logs in, the sonicwall still has the active session of user A.  User B then also has the CFS policy assigned to user A.  We are using NetAPI for the query source which seems to be the most accurate in my tests using the Directory Connector Diag tool, even though it says its supposed to be the least accurate.  If I kill the users session in the sonicwall the new users CFS policy is correctly identified but this would be a hassle to manage.  

Has anyone had a better experience using WMI or DC logs when multiple users share a PC with different CFS policies?

Thanks in advance.
0
Comment
Question by:RHNOC
6 Comments
 
LVL 61

Expert Comment

by:gheist
ID: 40493694
you can have user logout script that logs them out from soncwall
0
 
LVL 62

Expert Comment

by:btan
ID: 40493742
Shouldnt the logoff of user from machine also consider session as logoff. I was seeing this below on the SSO configuration and supposedly
Log out from the windows domain computer and log in back with a user from either the full access or restricted access groups and check whether the policy is getting enforced correctly for the user.
https://support.software.dell.com/kb/sw7782

There is a CleWMI vbs that can query current login user but not sure that can help to officiate log off or remap policy. For shared PC, it is not recommended to hold active session once user logoff.
https://support.software.dell.com/kb/sw7363
(more WMI query) http://msdn.microsoft.com/en-us/library/aa394586(v=vs.85).aspx

I also understand there is polling time to poll the workstation running SSO Agent to verify that users are still logged on. Wondering if there are a timeout for inactive session to terminate session though
https://support.software.dell.com/kb/sw5952
0
 
LVL 61

Accepted Solution

by:
gheist earned 500 total points
ID: 40494074
Ask support why your installation does not meet documentation and how to make it work...
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 38

Expert Comment

by:Aaron Tomosky
ID: 40494102
If you use the directory connector (which I highly recommend) it has a refresh time
http://help.mysonicwall.com/sw/eng/6931/ui2/25500/PANEL_ssoProps.html
0
 

Author Comment

by:RHNOC
ID: 40573122
Well I ended up calling support and when they dialed in we could not get the SSO to fail.  After one minute, which is the polling rate the SSO would identify the new user and the CFS policy would change.  Although I still had the same problem occur a few weeks later where the SSO would test correctly but the sonicwall would not release the current users session.  So unfortunately I never came to a solid conclusion.  Thanks for the replies.
0
 
LVL 61

Expert Comment

by:gheist
ID: 40573134
So for some reason polling is stopped at some moment? Power saving? clock adjustments...
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
NIC card with 2 RJ45 ports doesnt detect second port 1 33
Connect TV screen in another room 6 65
Structural Sanitization 4 37
Installation of Nessus Professional 5 80
This subject  of securing wireless devices conjures up visions of your PC or mobile phone connecting to the Internet through some hotspot at Starbucks. But it is so much more than that. Let’s look at the facts: devices#sthash.eoFY7dic.
Envision that you are chipping away at another e-business site with a team of pundit developers and designers. Everything seems, by all accounts, to be going easily.
Need to grow your business through quality cloud solutions? With everything required to build a cloud platform and solution, you may feel like the distance between you and the cloud is quite long. Help is here. Spend some time learning about the Con…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now