Solved

Outlook emails are changing to "Read"

Posted on 2014-12-10
4
66 Views
Last Modified: 2014-12-22
I have multiple devices that I used to read my email including an Android tablet, Android phone, Surface Pro 3, and a notebook computer. For some reason, some of my emails are getting marked as "read" when they come in. This is causing me problems because of the sheer volume of emails that I have to read and I am missing some emails because I primarily focus on new "unread" emails when I open my email on whatever device I am currently using. Anyone have any idea why emails might be changing to "read"?
0
Comment
Question by:bbaldwin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 3

Expert Comment

by:biaselectronics
ID: 40493026
If you are using POP3 on one of the devices, it usually marks the item as read after downloading - check that all devices are using activesync
0
 
LVL 2

Author Comment

by:bbaldwin
ID: 40493970
Yes, all devices are you using Activesync and by the way, we are using Office 365 for our email server.
0
 
LVL 2

Accepted Solution

by:
bbaldwin earned 0 total points
ID: 40506324
I think I found that my Android email must have been doing this. I turned off the tablet and the problem stopped.
0
 
LVL 2

Author Closing Comment

by:bbaldwin
ID: 40512649
Just got an update from Android and the problem seems to go away.
0

Featured Post

Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Read this checklist to learn more about the 15 things you should never include in an email signature.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question