APD Toronto
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Hi Experts,
I have a simple network topology: router which goes to a switch with multiple computers.
Some computers have network access, some dont. Even the computer that is directly connected to the router does not have network access.
What could it be?
I have a simple network topology: router which goes to a switch with multiple computers.
Some computers have network access, some dont. Even the computer that is directly connected to the router does not have network access.
What could it be?
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ASKER
I forgot to mention all computers that lost network, lost it at the same time. Could it be the router .
Maybe 5 of 12 computers lost access .
Maybe 5 of 12 computers lost access .
It could be the router or the switch. Try resetting both by turning off and turning back on after waiting 30 seconds.
ASKER
I have reserved specific IPs for each computer on the router.
You would be better off with DHCP, I think. I stopped using workstation static IP a couple of decades ago.
The router could have gotten mixed up and therein your issue. Make one computer DHCP and see.
The router could have gotten mixed up and therein your issue. Make one computer DHCP and see.
As I suggested earlier, use DHCP and work through the computers one at a time.
I did not anticipate that you had set up reserved IP addresses on the router DHCP.
While that's fine, I would strongly suggest you forego that nicety while troubleshooting this issue.
I did not anticipate that you had set up reserved IP addresses on the router DHCP.
While that's fine, I would strongly suggest you forego that nicety while troubleshooting this issue.
ASKER
With A PC directly connected to the router, I ger
PING: transmit failed. General failure.
PING: transmit failed. General failure.
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What is the result of ipconfig when it's connected that way?
This sounds more like an issue on the PC.
This sounds more like an issue on the PC.
I'm not sure why so many problem computers if it is a PC problem. It could be a virus outbreak.
ASKER
It was the router
@APD_Toronto - Thank you for the update and I was happy to help.
On one problem computer reset TCP/IP, restart and test
Open cmd.exe with Run as Administrator
Then netsh int ip reset c:\resetlog.txt
Restart the computer
Remake wireless profiles as needed
Also, ipconfig /flushdns followed by net stop dnscache followed by net start dnscache