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Exchange 2013 User can't modify Shared Calendar after migrating to exchange 2013 from Exchange 2007

Posted on 2014-12-11
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Last Modified: 2014-12-23
I have a user who was just migrated who gets and error about Microsoft Exchange not available when they attempt to open a Calendar Item to modify it. Was working before the move and the Calendar in Question is still housed on the old Exchange 2007 Server,
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Question by:dpcsit
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Expert Comment

by:Simon Butler (Sembee)
ID: 40494421
How are they accessing this calendar? Outlook doesn't cope well when two parts of a sharing process are migrated separately from each other. You will need to remove whatever method they are using to access the calendar and recreate the connection.

Simon.
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Author Comment

by:dpcsit
ID: 40494506
Tried my account on their browser and it worked fine no issues. I reset the browser to clear everything to see if that changes anything but at this point it appears to be related to their account somehow.
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40495183
Browser? Your tags don't say anything about a browser being involved, just Outlook. Therefore are you using Outlook or OWA?
Which revision of Exchange 2013 are you on? There are known coexistence issues with Exchange 2007 and CU6.

Simon.
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Author Comment

by:dpcsit
ID: 40495189
Opps got another ticket open wrong post to wrong ticket
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Author Comment

by:dpcsit
ID: 40495191
He deleted the Cals and added them back and still having issues. Doing Update 6 to see if this helps at all. Sorry for the confusion I created please ignore the browser post!
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Author Comment

by:dpcsit
ID: 40495192
Cals as in Calendars
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Assisted Solution

by:Satya Pathak
Satya Pathak earned 500 total points
ID: 40495823
To resolve this issue follow the below stesp.

This is a known issue ;

1) Remove a user permission of share calender and and readd the same.
2) Also try to remove the chached mode and try online mode .
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Author Comment

by:dpcsit
ID: 40505939
Did this just now (to many fires burning to deal with this until now) Also I found that he is a domain admin and that inheritance is reset for his account because of that. So could that be playing into this. The other DAs were added to the Calendar permissions separately and he was not.  Hope to know something tomorrow!
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Accepted Solution

by:
dpcsit earned 0 total points
ID: 40507065
Well tried your fix however it did not change the issues. The problem of all things was a network driver update he had done from MS updates that included a network driver newer then the Dell driver that is officially released. Once I reverted back to the latest dell driver the problem went away. One clue was the Calendar was very slow loading and it was popping errors about the exchange server not being available.

So lesson is never use drivers in a business environment that are not manufacturer drivers!

One other thing I found that did not help but might be of use was an article about disappearing permissions where inheritance was being reset on his account. The root issue was a phone syncing but I think it may apply to others attempting to move domain admins to a new exchange server since inheritance not being checked seems to be a show stopper in 2013.

http://redmondmag.com/articles/2010/03/01/disappearing-permissions.aspx?m=1
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Author Closing Comment

by:dpcsit
ID: 40514569
Good info issue was resolved by changing the driver version for the network card.
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