NAS Making mechanical sound

Posted on 2014-12-11
Medium Priority
Last Modified: 2014-12-12

My NAS started making a mechanical sound. What could it be? The casing or the drive?

Question by:APD Toronto
LVL 101

Accepted Solution

John Hurst earned 500 total points
ID: 40494453
If the drive, the noise would be heavier in nature than a rattle in the case. A light rattle is probably case. Put your finger on the case to stop it.  If it does not stop, it could be the drive.

Do any drives have error lights?
LVL 37

Assisted Solution

by:Neil Russell
Neil Russell earned 500 total points
ID: 40494472
Or of course Fans.  But if it is more of a click than a rattle then almost always it will be the disks.

Assisted Solution

Aaron earned 500 total points
ID: 40494784
If you have multiple drives in the NAS is it configured in a way that you can test it with one drive out at a time to see if you can stop the noise? If it is a drive it would be unlikely that multiple ones started making noise at the same time.
LVL 37

Assisted Solution

Kimputer earned 500 total points
ID: 40494833
Fans are pretty easy to check. Just shutdown the device, use a knife/screw drive to block the fan(s), turn device on. If you can't reach the fans, check if still under warranty. If not, just open up the device and proceed as I said before. If the disks are easy to remove remove them. You will know soon enough if one or both are causing the noise. If you remove both at the same time (device off of course), and turn the device on, you won't have to be afraid of rebuilding arrays and stuff.
Generally, if it's a rhythmic ticking noise, it's the hard disk head stuck or seeking (pretty bad situation to be in).
LVL 101

Expert Comment

by:John Hurst
ID: 40496371
@APD_Toronto  - Thank you and I was happy to help.

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

The business world is becoming increasingly integrated with tech. It’s not just for a select few anymore — but what about if you have a small business? It may be easier than you think to integrate technology into your small business, and it’s likely…
Organisation is organized in a pattern to flow the day to day business, every application and system is interdepended on each other and when very important “Exchange Server downtime” happened.
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…
Despite its rising prevalence in the business world, "the cloud" is still misunderstood. Some companies still believe common misconceptions about lack of security in cloud solutions and many misuses of cloud storage options still occur every day. …
Suggested Courses

619 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question