Meet Me

Posted on 2014-12-11
Medium Priority
Last Modified: 2014-12-12
We have 1 pub and two subs.  All located across Oklahoma. We had a meet me this morning and 95 % of streams when through 1 sub.  They should have went through CM2 locally here but went to CM3 which is not where they should have went. In RTMT, out of 88 streams only 6 went to CM2. The meet me call had a lot of qos issues and I suspect this is part of the issue. Can anyone tell my how its decided which call manager handles the meet me?   The person who initiated the call is registered in CM2.

THanks, John
Question by:Jobeethemage
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Author Comment

ID: 40494814
Also, we are on SIP trunks.
LVL 20

Accepted Solution

José Méndez earned 2000 total points
ID: 40495257
Not sure what you are referring to by "streams", maybe you can clarify what you were looking at in RTMT.

MeetMe conferences are handled by one conference bridge at a time. The way that bridge is selected works like this: The person who initiates the conference using the Meetme softkey invokes the conference feature, and CM looks within the MRGL configured on that device to see which MRGs it contains. IF there is no MRGL then the MRGL of the device pool is used.

CM searches within each MRG in order, top to bottom trying to find a suitable conference bridge, BUT, if there are multiple options within an MRG, it selects one randomly. If nothing found within the first MRG, it moves to the following.

So if all the participants in that conference were local to the conference bridge that the Meetme initiator invoked, you want to make sure that within the MRGL of the phone invoking the feature, the only resources in the first MRG are the local ones.

Author Comment

ID: 40496523

Author Closing Comment

ID: 40496589
As always willywilburwonka has the answer.  He was correct.  The media resource group was using the wrong CB.
LVL 20

Expert Comment

by:José Méndez
ID: 40497410
Glad to hear it helped

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