Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Exchange 2013 Update 6 fails to install pending reboot no matter how many reboots are done

Posted on 2014-12-11
4
Medium Priority
?
152 Views
Last Modified: 2014-12-12
I attempted to apply Update 6 for exchange but the update countinued to claim a reboot was needed.

I found a site that listed keys to delete:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

However those keys did not exist. I did find a reference to pendingfilerenameoperations in a key called Pending Rename Operations that was located in a HKLM\SYSTEM\ControlSet002\Control\BackupRestore \KeysNotToRestore

After removing that reference from the registry the update is not installing.

My question is what hole have I dug for myself in doing this? There didn't seem to be anything on this I could find other then a 2003 site that said absolutely do not remove keys from that location!
0
Comment
Question by:dpcsit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 3

Accepted Solution

by:
v_2abhis2 earned 2000 total points
ID: 40495245
Try using the sysinternals tool pendmove.exe from the following link

http://technet.microsoft.com/en-us/sysinternals/bb897556

This will tell you why your system shows the reboot is pending and what file needs to be replaced or deleted.

Syntax is given in the link.
0
 
LVL 1

Author Comment

by:dpcsit
ID: 40495324
But it was in the KeysNotToRestore part of the registry so what I think was happening was the update was seeing that key and that it was not empty and thinking it was an actual unresolved update but it was not.

The update worked and fixed one of my other issues with user not sending email with OWA.
0
 
LVL 1

Author Closing Comment

by:dpcsit
ID: 40495325
Good tool resource!
0
 
LVL 1

Author Comment

by:dpcsit
ID: 40497055
Update 6 blew exchange up installed update 7 seems to work time will tell
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
A procedure for exporting installed hotfix details of remote computers using powershell
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question