Solved

Exchange 2013 Update 6 fails to install pending reboot no matter how many reboots are done

Posted on 2014-12-11
4
149 Views
Last Modified: 2014-12-12
I attempted to apply Update 6 for exchange but the update countinued to claim a reboot was needed.

I found a site that listed keys to delete:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

However those keys did not exist. I did find a reference to pendingfilerenameoperations in a key called Pending Rename Operations that was located in a HKLM\SYSTEM\ControlSet002\Control\BackupRestore \KeysNotToRestore

After removing that reference from the registry the update is not installing.

My question is what hole have I dug for myself in doing this? There didn't seem to be anything on this I could find other then a 2003 site that said absolutely do not remove keys from that location!
0
Comment
Question by:dpcsit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 3

Accepted Solution

by:
v_2abhis2 earned 500 total points
ID: 40495245
Try using the sysinternals tool pendmove.exe from the following link

http://technet.microsoft.com/en-us/sysinternals/bb897556

This will tell you why your system shows the reboot is pending and what file needs to be replaced or deleted.

Syntax is given in the link.
0
 
LVL 1

Author Comment

by:dpcsit
ID: 40495324
But it was in the KeysNotToRestore part of the registry so what I think was happening was the update was seeing that key and that it was not empty and thinking it was an actual unresolved update but it was not.

The update worked and fixed one of my other issues with user not sending email with OWA.
0
 
LVL 1

Author Closing Comment

by:dpcsit
ID: 40495325
Good tool resource!
0
 
LVL 1

Author Comment

by:dpcsit
ID: 40497055
Update 6 blew exchange up installed update 7 seems to work time will tell
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Table of Contents: Lesson 1 - Installing Windows Server 2012 (http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2012/A_11592-Become-an-Administrator-Installing-Windows-Server-2012.html) Lesson 2 - Configuring Ser…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question