We have ASUS DSL-AC68U router and have difficulties configuring the port forwarding. Please help.

We have ASUS DSL-AC68U router and have difficulties configuring the port forwarding. Please help.
At the moment I give a
Service name - RTSP
Port range - 554
Local IP - IP address of the local machine
Local port - 554
Protocol - both.

I click add. I can see the entry . I apply and restart.
Port scanning tool reports the port is not open.  I have tried numerous port scanning tools. ASUS support is taking too long for response.

Please help.
regards
Harry S
Hariharan SivakumarIT ManagerAsked:
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gheistConnect With a Mentor Commented:
It makes me feel that you did not reset router after firmware upgrade.
Can you upgrade to more recent firmware, reset, and enter all settings by hand, not by restoring of backup file?
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Hariharan SivakumarIT ManagerAuthor Commented:
Thank you for suggestion. We got this going.
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