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How can I set up 2 exchange activesync accounts on my android phone.

Posted on 2014-12-11
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Last Modified: 2014-12-14
I need to set up two mailboxes with activesync on my android device.  both accounts are on the same mail server in the same domain.  also, if I have mailbox rights on another account with send as permissions, how can i select the "from" email to toggle which exchange email address I want to send from.  I know i can do this in outlook 2010 and in owa from exchange 2010.  How can i do this with android activesync?
Thanks
Avi
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Question by:aerblich
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Expert Comment

by:Simon Butler (Sembee)
ID: 40495959
Using ActiveSync, if you only have Send As permissions, then you cannot.
You would need to have Full Mailbox permissions to be able to setup the second account as a full account within ActiveSync.
Once you have multiple accounts on the device, then you should be able to select which account to send the message from.

Otherwise you are looking at the dummy account method. This is where you create a POP3/SMTP account combination, enter your credentials for sending email and then enter the email address as the one you have Send As Permissions for. Its a horrible kludge though and the sent items would be on the device only.

Simon.
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Author Comment

by:aerblich
ID: 40496967
of course i have send as and full mailbox rights on the mailbox in question.  I am wondering if my primary box is john@contoso.com, from which i usually send and receive mail, and I have a second box, info@contoso.com, if someone sends me email to info@contoso.com, will I see it on my phone if my device is set up for john@contoso.com (no forwarding or transport rules are set up-just mailbox rights).  In outlook and owa, the secondary box automatically populates.  

1)  Does this occur with activesync on my device?
2)  If not, can i set up two activesync accounts on my device?
3) If I can, if someone emails me to info@contoso.com, can I choose to respond as either info or john from my device?

whew!  Thanks for any help you can provide in clarifying this!

Avi
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Accepted Solution

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Simon Butler (Sembee) earned 500 total points
ID: 40497790
Unlike Outlook/OWA, ActiveSync does not query the domain, so has no knowledge of any other mailboxes that you have access to. Therefore if you have other mailboxes that you want to add to your device, you need to add them yourself.

Whether you can or not depends on the device. Many devices will allow additional accounts to be setup.
You may want to look at using a third party client, such as Accompli (recently purchased by Microsoft). Then you would have two separate applications for email allowing you to control which is which.

As for device behaviour, that depends on the device.

Simon.
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Author Comment

by:aerblich
ID: 40498661
Thanks.  that does clarify quite a bit.  I will look up the accompli app as you suggested.
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Author Closing Comment

by:aerblich
ID: 40498662
Thanks for the suggestions and for clarifying the process
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