asked on 12/12/2014

ASR1002-X Unresponsive

We currently have an ASR1002-X deployed and are trying to get the unit to pass traffic. Every time we attempt to put a load on unit it freezes and the console becomes unresponsive. The unit displays the following error when we boot it up,

%IOSXEBOOT-4-BOOT_ACTIVITY_LONG_TIME: (rp/0): Chasfs initialisation took: 17 seconds, expected max time 10 seconds

Upon looking up that error I see a forum post that says to boot off of a USB drive and run a checksum on flash.

After booting from USB Flash the unit is still crashing after attempting to pass traffic.

We've tried 2 different IOS's and 2 different boot locations. Does anyone have any suggestions as to what to try when an ASR1000 is becoming unresponsive after populating route tables and passing traffic?

Thanks

Routers Networking Hardware-Other Networking

Last Comment

Vardata

1/7/2015

rharland2009

12/12/2014

Have you run the checksum on the flash as of yet?

Vardata

12/12/2014

ASKER

We are trying a new IOS, the MD release from Cisco, and will be booting directly from TFTP without touching flash at all. Once the unit is booted I'll have him run the checksum and will send the output.

Should have the results shortly,

Thanks

ASKER CERTIFIED SOLUTION

Jan Bacher

12/12/2014

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Vardata

12/28/2014

ASKER

Expecting ASR to be returned so we can fully test in our lab. Waiting on customer to send back...sorry for not responding yet.

BTW-there is 16gb of memory.

Vardata

1/7/2015

ASKER

We were able to swap out the memory and the issue went away. It was a bad set of 16GB of RAM.

Thanks for everyone's help on this.