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troubleshooting Question

ASR1002-X Unresponsive

Avatar of Vardata
Vardata asked on
RoutersNetworkingNetworking Hardware-Other
5 Comments1 Solution522 ViewsLast Modified:
We currently have an ASR1002-X deployed and are trying to get the unit to pass traffic. Every time we attempt to put a load on unit it freezes and the console becomes unresponsive. The unit displays the following error when we boot it up,

%IOSXEBOOT-4-BOOT_ACTIVITY_LONG_TIME: (rp/0): Chasfs initialisation took: 17 seconds, expected max time 10 seconds

Upon looking up that error I see a forum post that says to boot off of a USB drive and run a checksum on flash.

After booting from USB Flash the unit is still crashing after attempting to pass traffic.

We've tried 2 different IOS's and 2 different boot locations. Does anyone have any suggestions as to what to try when an ASR1000 is becoming unresponsive after populating route tables and passing traffic?

Thanks