How do you setup a vpn or remote desktop connection for access off of a network or domain, ie: other city or state?

I need to setup a user to be able to remote in from another state to our domain. Another lady in the office is setup this way through Remote desktop connection but I don't know how to set it up. we recently changed ISP's so hers no longer works, assuming because of new static IP.. so i will need to fix hers as well...
BriPCAsked:
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IvanConnect With a Mentor System EngineerCommented:
Hi there,

if she used to connect to some computer/server using only Remote Desktop (RDP) then that was configured on you gateway (most likely router or some server acting as a gateway).
Lets say it is router. In that case there is some NAT rule saying when someone comes to router, on port 3389, redirect (NAT) that traffic to computer/server on IP x.x.x.x
Since you changed ISP, means you got new static IP. If the case was as I wrote, you need to reconfigure that router. Change NAT rule.
Maybe you used to redirect VPN traffic via router, such as PPTP or IPsec.

You should check if she used to connect first via VPN, then RDP, or directly via RDP.
If it is RDP, and she connects to hers computer, that is a problem, because you will have to do PAT, meaning redirect RDP via ports..

Like..she RDP to IP and gets to her pc.
Another user RDP to IP:new_port and gets to his pc..

Easier would be to setup VPN..

Maybe you should check how did she connect, write what type of router/ gateway you have and such..so we could answer more precisely.

Regards,
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