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How do I resolve Failure configuring Windows updates Reverting Changes

Posted on 2014-12-13
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Last Modified: 2016-02-02
I have a Win2008R2 VM that is hung at a screen saying:

Failure configuring Windows updates Reverting Changes. Do not turn off your computer.

It has been stuck for 6hrs.  Is there a way to get this server unhung?
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Question by:ECS-
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4 Comments
 
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Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 40497800
Power it OFF, and it will start and revert the Changes.

We've had a server also this week do the same after a Windows update.
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by:ECS-
ID: 40497925
Thank you we are trying that now.
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by:ECS-
ID: 40497936
After powering off I was prompted with an option to boot in safe mode. I booted in safe mode successfully then I shut it down again to boot normally. Now it is stuck at the screen saying:

Failure configuring Windows updates Reverting Changes. Do not turn off your computer.
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LVL 120
ID: 40498051
How long have you left it.

If after a few hours no response, power off.

If no luck, you will have to restore from backup.
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