Solved

Outlook 2013 missing emails

Posted on 2014-12-13
3
25 Views
Last Modified: 2016-06-16
User reported that since upgrading to 2013 office emails will just go away. She can do a search and normally locate them. She can see them on OWA . Example is that she was writing an email and had to go switch to another program instead of the email saving to her drafts or staying open it will just go away. She has been able to run a search and locate the email but would like to know if there is way for this to work as it did in Office 2010?
0
Comment
Question by:mwyan06
3 Comments
 
LVL 90

Accepted Solution

by:
John Hurst earned 500 total points
ID: 40498504
You can search for emails in Outlook 2013 the very same way as for Outlook 2010. Further, I have been running Outlook 2013 on one machine in parallel with Outlook 2010 on a different machine. Neither machine loses emails. Outlook 2010 and 2013 operate the same way.

She can see them on OWA  <-- Means the emails are not lost

Has the person put rules in place and sorted them to a folder they forgot about?

Is the Outlook 2013 Junk Folder enabled? and are "missing" emails in the junk folder.

Make sure emails are safe either in Exchange or by backing up the PST file. Then close Outlook, go to Control Panel, Mail and delete the Outlook Profile. Restart the computer, make a new Outlook Profile in Control Panel, Mail, start up Outlook and set it up. Test
0
 

Author Comment

by:mwyan06
ID: 40525659
Thanks
0

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

Photo Albums in PowerPoint Photo Albums are a very useful tool in PowerPoint and allow you quickly add a large number of images. The images can be formatted in a variety of ways so that you are able to create a professional looking presentation v…
In this article I will provide some simple productivity hacks that will help you use Google to specifically show results from any web site (Experts-Exchange.com in my example), with minimal effort in Chrome and Firefox. I've seen a common theme a…
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
XMind Plus helps organize all details/aspects of any project from large to small in an orderly and concise manner. If you are working on a complex project, use this micro tutorial to show you how to make a basic flow chart. The software is free when…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now