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Anestis Psomas

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Exchange 2013 CU2 - Problems connecting with outlook after adding another server

Hello ,

Today i insert another standalone exchange 2013 server for high availabilty in my infastructure. I configure the virtual directories and all the connectors and it seems ok . But the thing is that i suddenly have problems with outlook connectivity . It keeps asking for password , i insert the username and password and it's it ask for it again and again and it cant connect to exchange. With OWA i can login without any problems.

Any ideas ?

Thanks
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Anestis Psomas
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R--R
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Check if proper certificate is assigned on IIS on both the servers.
Verify if all the exchange services are running.
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Anestis Psomas

ASKER

Hello ,

I have verify certificate in both exchange servers. The only thing i concern is a self sign certificate that exists with name " Microsoft Exchange " . This is a self signed certificate and also has IIS , SMTP services assigned. Do you thing maybe this is causing problems ? Do i need this certificates?

Thanks
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Simon Butler (Sembee)
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Anestis Psomas

ASKER

Hello simon ,

I have a split DNS Configuration and also a wild card certificate from go daddy that i have imported and it plays without problems until i add the second exchange server . I have import the wildcard certificate into the second exchange , i setup virtual directories exactly as server1 and suddenly the problem starts.

I thing that maybe the problem is with the SSL certificate bindings in IIS . In IIS in the default web site in bindings i see my wildcard certificate. In the exchange backend i see also the wildcard certificate. Do you thing this is wrong ? Maybe in the backend i need the internal self signed certificate into bindings ?

I have a load balancer that it works without any problems also .

Thanks a lot
Did you add the SSL certificate with Exchange or through IIS manager?
If the latter, then you need to use the former - either with ECP or EMS. IIS will often get the bindings incorrect.

Did you change all of the settings to match the certificate? Not all of them can be done in the console, some have to be done with EMS, as per the link I have provided above.

Simon.
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Anestis Psomas

ASKER

Hello simon , i change certificate bindings through IIS and put my wildcard certificate in both default page and backend and now all are working perfect. !!

Thanks for your advices and your help !
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Anestis Psomas

ASKER

Unfortunately the problem came back . It seems that something is hapenning with my 1st server. Any ideas maybe what logs to search for the cause of the problem ?


Thanks
I said to do the bindings through EMC, not IIS manager.

Simon.
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Anestis Psomas

ASKER

Hello simon ,

I will do this through EMC you are right ,

Here is a screen from the certificates tab in the server with the problem ,  

 User generated image
As you can see the wildcard certificate is already assigned to IIS and SMTP . So i must edit the certificate , uncheck IIS press ok and then check it again and press ok to apply it ?

Thanks
You have to select another certificate for IIS.
You should have a self signed certificate on there that you can use. Enable that for IIS.
Then run IISRESET. Reconnect to ECP (with SSL warnings) and enable the trusted certificate.

Simon.
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Anestis Psomas

ASKER

Hello Simon .


I create a self sign certificate and assign IIS for this certificate. I also delete my wild card certificate. Then i do iis reset . Re-connect to ECP with ssl warnings , import my wild card certificate. As soon as i imported it has already the iis service enable. I then do another IIS Reset. Know when i try to open OWA i take alerts about the certificate. In IIS i see that for the default web site the ssl certificate is the one i create earlier(selfsigned) . The Exchange backend has the wildcard certificate.

Thanks
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Anestis Psomas

ASKER

Ok i enable the wildcard certificate from powershell with the enable-certificate command and it overwrite the selfsigned certificate. I will start my tests....
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Anestis Psomas

ASKER

Back again. After about 1 hour of working without problems outlook start again to ask username/password . I enter the credentials but it cannot connect. Also the POP3S TLS connector asks about username and password. The SMTPS its working.

I reset the IIS but the problem continues. I again reset IIS and it fixed for about 10 minutes. Then it asked again for credentials .

Can someone please confirm for an all in one Exchange server in the IIS Exchange Backened in the bindings what certificate i must have ? The public certificate or the self signed ?


Thanks
The backend web site should have a self signed certificate on it - usually called "Microsoft Exchange". The Default Web Site would have the trusted certificate on it.

Simon.
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Anestis Psomas

ASKER

If i change the backenend certificate through IIS do you think i may have problems ? Because from ECP i can't assign certificate to the backened web site.

Thanks
It is the only way to correct the bindings, so I don't see that you have any other choice.

Simon.
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Anestis Psomas

ASKER

Thanks simon , i will change the certificate and i will enable the server from the load balancer to make my tests . I will come back for news...
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Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

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