Solved

Operation failed in Outlook 2010/Exchange 2010

Posted on 2014-12-13
5
261 Views
Last Modified: 2014-12-15
Operation Failed
Starting two days ago, users started complaining that their SEND items failed to show in SENT folder. One complained that she gets "The operation failed" a lot in her OUTLOOK so she closes and re-opens Outlook several times a day.
I ignored it for a day and then it started happening to me too. Sometimes INBOX failed to show all the items. When I tried to move the mail item to a folder, it fails too.
So it is consistent with what has been happening to other users on the same network.
Where should I begin to troubleshoot this type of problem?

Thanks.
0
Comment
Question by:sglee
  • 2
  • 2
5 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 40498188
Did you install Exchange 2010 Sp3 rollup 8 earlier this week?

If so, remove it and reboot the server, it was bad. Microsoft have re-released it, and it will go back out on Windows Update next week.

Simon.
0
 

Author Comment

by:sglee
ID: 40498262
Exchange Updates@Simon,
 
 Yes I see the Roolup 8 for Exch 2010 SP3.
Should I un-install it?
How can I prevent it from being "automatically" installed again?
Surely I did not apply this update by myself.
0
 
LVL 8

Expert Comment

by:tshearon
ID: 40498290
Yes uninstall it as suggested. Check your windows update settings and turn off the automatic updates.
0
 
LVL 63

Assisted Solution

by:Simon Butler (Sembee)
Simon Butler (Sembee) earned 500 total points
ID: 40498381
The update has been removed by Microsoft, so it will not be reinstalled.
The rollup has been replaced, so you will get rollup 8 again, but it is the fixed version.

Simon.
0
 

Author Comment

by:sglee
ID: 40498460
Just to be on the safe side, let me get a good backup and remove the roll-up later.
0

Featured Post

Do email signature updates give you a headache?

Do you feel like you are constantly making changes to email signatures? Are the images not formatting how you want them to? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today.

Join & Write a Comment

Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
If you don't know how to downgrade, my instructions below should be helpful.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now