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How to burn dual layer DVD using Encore CS3

Posted on 2014-12-13
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Last Modified: 2016-05-13
I am running Encore CS3 on Windows XP.  I have created have a 2 hour 20 min project (single timeline) dynamic menu.
On three tries I am unable to burn the DVD.  I have verified:
1) Check Project completes with no Errors
2) Project Preview works as expected
3) Build Menu settings are set to:
    a) Write Speed: 20x
    b) Disc Info Size set to 8.54 dual layer
    c) Side set to: One
    d) Layer Break set to: Manual.  Once in Build process it prompts me for the desired location for the layer break.
4) DVD media being used = Kodak DVD+R DL 8x 8.5 GB

Problem: The DVD burn process does not seem to complete. I have included screen shots of the outcome in attached Word File
In one instance it appears the "writing files" and Writing DVD disc" completed but then a message pops up "Cannot Complete the CD Writing Wizard" and the disc ejects.  Though there is content on the DVD when putting in my DVD player the Menu buttons are not active.

In another instance when burning a second time the hardware error code "Sense Code 52102" is triggered and the burning terminates.

Can anyone offer any suggestions how I may overcome this hurdle.  

Thanks,
Michael
DVD-Writing-Errors.docx
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Question by:MichaelBauer
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Expert Comment

by:rindi
ID: 40498292
Is your DVD drive even capable of burning to DL disks? From the screenshots it looks as if it failed at about the capacity one would expect of a normal 4.7 DVD disk.

Normally burning DVD burning software should warn you when you use an incompatible disk, but I don't know about yours...
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Expert Comment

by:Merete
ID: 40500125
Your settings seem wrong, set it to auto so it can split at the right time,
Please use EE member's TheYan good advise here
http://www.experts-exchange.com/Web_Development/Software/Q_24374234.html
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Accepted Solution

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MichaelBauer earned 0 total points
ID: 40500756
Thanks for your feedback.  It turns out all was well after all as with the exception of the one single burn where it indicated "Sense Code 52102".  I set the burn rate to 8x vs. 20 x and I have successfully burned 10 DVD's.  The issue I encountered with the menus not working was dumb user error, as I used the TV controller vs. the DVD player controller.  So this issue is closed.

However I am now running into another associated problem.  I have to burn a set of DVD's to PAL format.  I rendered an entire new Encore project (export to Encore) using the appropriate PAL settings, and followed the same process as I did with my NTSC burn but with associated PAL settings.  As my project is 6 GB I am using DL. When I try to burn my disc in the PAL version it starts to build and then gives an error that says I need to specify a layer break.  As with the successful NTSC version I selected Manual mode, but in the PAL burn it does not prompt me to enter the layer break.  I tried with the Automatic mode set but I get the same error "I need to specify a layer break",  every time. How do I get the break prompt in Manual mode?

I have verified the following:
1) Selected File > Build, and choose the option corresponding to the type of DVD output to build.
2) In the Disc Info section of the DVD Settings, I set the discs Size to 8.54 GB Dual Layer.
3) If the Layer Break setting is enabled, I tried both types of layer break:  Manual & Automatic

Thanks for your help
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Expert Comment

by:Merete
ID: 40501932
Are you transcoding directly to DVD or to the Hard disc first?  then import new Pal project into Encore?
I don't really know what steps if any you missed?
Widescreen?
 Pal format is 24 frames a sec NTSC is 30
What is the Difference Between NTSC and PAL?
http://www.wisegeek.com/what-is-the-difference-between-ntsc-and-pal.htm
You rendered a new project  you mean converted it from ntsc to pal TV format?
See layer breaks, you may need to mark chapter point and Encore will use this as the break point
chapter pointI use Cyberlink Power Director MichaelBauer
If I load an ntsc with pal settings the TV formats  it will convert it to Pal
I create two projects for each side it's simpler.
TV formats
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Author Comment

by:MichaelBauer
ID: 40501976
Hi Merete, thanks for your response.  To answer your questions:  In Adobe Premier I have my project that contains many chapter points.  I perform Export -> Export to Encore which displays a GUI to set the appropriate PAL settings.  Set to Type; DVD Double Layer, Author with menues, entire sequence, PAL High quality, 25 fps (default value), Quality 4.0, 48 kHz, 16 bit, PCM VBR, 2 Pass, Min 1.5, Target 4.00,  Max 7,00 [Mbps].  Pixel Ratio Standard 4:3.  It then takes about 4-5 hours to render and gets automatically pulled into Encore CS3 to burn to DVD via the build process.
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Expert Comment

by:Merete
ID: 40502064
The settings look right MichaelBauer.
Sorry I have no idea why you put this all this in>Min 1.5, Target 4.00,  Max 7,00 [Mbps].
See if we can determin what the difference is between ntsc and Pal.
Wow 4-5 hours to render how come so long must be the 2 Pass,
This gui does it have an automatic Pal settings?
You created the chapter points in Adobe Premier then re-encoded in Encore?
May I ask what the video format is used?
Are you able to determine the actual output size of the video for each side of the disc after the chapters menus have been made?
Could be the encoder is trying to split it at a more suitable point and the chapters you created don't fit?
 please see>Encore / Chapter points
http://help.adobe.com/en_US/encore/cs/using/WSbaf9cd7d26a2eabfe807401038582db29-7ee3a.html
How does it look with many chapters on the NTSC DVD? Are they + or -
DL DVD-R DL DVD+R
I only use DVD-R
Encore Help / Project planning
Specify a layer break for dual-layer DVDs
http://helpx.adobe.com/encore/using/building-finished-project.html#specify_a_layer_break_for_dual_layer_dvds
http://helpx.adobe.com/encore/using/project-planning.html

Being curios>Do you have template for the master menu, a template can have numerous chapters the one you see when the disc is inserted?
When I use a menu template with 4 chapters for the top menu and I create 6 chapters then it needs to create a new page or linked menus.
Audio compression used can alter the playing time.
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