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How to connect regular fax machine to VOIP

At our business, we have switched phone network to VOIP. We have a web faxing solution in place for faxing. However, some employees still want to use traditional fax machine for convenience. Our VOIP provider says they do not support any solution for using traditional fax machine over VOIP. Our provider says their experience has been that solutions provided to use traditional fax machine over VOIP have not worked well because of problems with differences in compression of data. Any information on how to connect traditional fax machine to VOIP would be appreciated.

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agonza07

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JRSCGI

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dur2348

ASKER

JRSCGI thanks for your information. Our current VOIP provider does not support faxing. I read the article you referenced and checked some of the providers on the provider list. Our current VOIP is Mitel marketed by our local phone company. The cost to add POTS line for us is about the same as the cost from the providers on the list for T.38. Do you know anyone that is using the T.38 protocol for faxing? If so, is it being done through the provider of their VOIP carrier? Do you know anyone using it from a third party provider and can you recommend any particular company? Thanks again for your help.

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Dr. Klahn

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dur2348

ASKER

All the answers provided valuable information so I divided the points. For our business, we are going to run pots line and continue fax over net temporarily until everyone has time to adjust to faxing over the Internet.