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TNLiz

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Trouble with Outlook

Since I set auto-archive settings for Outlook I've been getting an error message when I try to open it in the morning.  pst file in use.  Outlook will finally open after I shut down the computer.  It is an HP desktop and their solution is to turn off computer, unplug from the wall and hold down power button until a green light goes off, thus eliminating static build up. I turned the auto-archive off and eliminated the problem but I really need to auto-archive.  Any ideas.
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John
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You should be archiving to an Archive.PST file, not your Outlook.PST file. Open Outlook, Accounts, Data Files and make sure you have an Archive.PST file. Make sure the location is alongside your Outlook.PST file.

Now go into Auto Archive Options and make sure Auto Archive is pointing to the correct Archive File.

I have Outlook running 7x24 on a desktop that runs 7x24 and it archives when it needs to. It never fails to open.
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TNLiz

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nobody else offered a solution that worked  <-- That is because you led us down the garden path with your question.
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TNLiz

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No garden path.  I gave the only information that was observable and correlated with a recent setting.  I got no responses except the one about making sure archives were going to archive.pst instead of outlook.pst which is how it was set in the first place.  There wasn't a single comment about checking the size of the pst file and that being a possible problem in being able to shut down the program.  So I'd appreciate it if you didn't make it sound like I deliberately mislead the "experts" here - nobody - not a sole - suggested a pst file size problem.  Found the answer trolling Google and Microsoft so I would have expected to have had someone here suggest that.
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I accepted my own comment because nobody else offered a solution that worked.