HP LJ 700 MFP M775

Hi Experts.

There's a new HP LJ 700 MFP M775 on the network with a problem. The end user has to walk to the printer and press the button on the screen for their job to print. I've been through the web interface and the printer preferences without finding a way for our users to have a job automatically print. Has anyone experienced this problem and know how to fix it?

We are using the HP Universal Printing PCL 6 v5.9.0. Thanks in advance.
Eddie_1Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Francois_ITCommented:
Often, the issue reside in the paper format (size), On the print server default setting, make sure that the trays are set to the right paper size. Verify on the physical printer that it is done as well.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
awawadaCommented:
Yes we use only HP Universal Printing as they recommended it to us.
We had the same issue and it was a Hardware problem. Call to HP and open a case.
0
Eddie_1Author Commented:
Thanks Francois IT. That may have been the trick.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.