Solved

HP LJ 700 MFP M775

Posted on 2014-12-15
3
518 Views
Last Modified: 2014-12-15
Hi Experts.

There's a new HP LJ 700 MFP M775 on the network with a problem. The end user has to walk to the printer and press the button on the screen for their job to print. I've been through the web interface and the printer preferences without finding a way for our users to have a job automatically print. Has anyone experienced this problem and know how to fix it?

We are using the HP Universal Printing PCL 6 v5.9.0. Thanks in advance.
0
Comment
Question by:Eddie_1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 6

Accepted Solution

by:
Francois_IT earned 500 total points
ID: 40500951
Often, the issue reside in the paper format (size), On the print server default setting, make sure that the trays are set to the right paper size. Verify on the physical printer that it is done as well.
0
 
LVL 18

Expert Comment

by:awawada
ID: 40500954
Yes we use only HP Universal Printing as they recommended it to us.
We had the same issue and it was a Hardware problem. Call to HP and open a case.
0
 

Author Comment

by:Eddie_1
ID: 40501002
Thanks Francois IT. That may have been the trick.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question