Solved

issues with quickbooks

Posted on 2014-12-15
8
130 Views
Last Modified: 2014-12-29
I have 2 computers that will open a qb file in the network but they are unable to open as multiuser with the server hosting. I keep getting this error.

The company is located in an other computer and quickbooks cannot contact that computer.
Error code:H202

this are 2 brand new computers.
I already remove the firewall and antivirus.
all other computer connect with out any issues.
qb-issue.PNG
0
Comment
Question by:IC-tech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
8 Comments
 
LVL 26

Expert Comment

by:Fred Marshall
ID: 40501207
Is the network Ethernet cable or wireless?
We have found obscure failures with QuickBooks using wireless.  In the end, one finds from Intuit that it is NOT advisable to use wireless connections with QuickBooks.  
With wireless speeds improving, this may no longer ALWAYS be the case but it's worth knowing.

Presumably you've already done all the normal things like proving you can ping the server, etc.
0
 

Author Comment

by:IC-tech
ID: 40501488
IT is a gigabit wire network. I can access the file in single mode. but if I try to switch to multi-user it only works if I am the host. it does not recognize the server as the host.
0
 
LVL 26

Accepted Solution

by:
Fred Marshall earned 500 total points
ID: 40501515
Have you run the network checker from Intuit?
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:IC-tech
ID: 40501527
I ran the file doctor. is it the same?
0
 

Author Comment

by:IC-tech
ID: 40501540
the server folder is share read/write to everyone. firewall is off. I have 5 computer and only 2 have that same issue. the server is a Windows 8 lenovo pc. and the work stations are windows 8 dell inspiron. they are new PCs. I got them with Windows 7 and I thought that upgrading to windows 8 will solve the problem but it did not. I think the problem may be in the server. but i just ran out of ideas.
0
 
LVL 26

Expert Comment

by:Fred Marshall
ID: 40501647
I don't recall that the file doctor would be the same as the network checker.
It will adjust the firewall settings on a new (or old) computer - one of the tools that I find quite useful!
0
 
LVL 26

Expert Comment

by:Fred Marshall
ID: 40501815
Can you see the QB file using the Windows 8 "Network" section of "Computer"?

Can you open the folder with the QB file using Start: \\[ipaddress\folder\folder....]?
0
 

Author Closing Comment

by:IC-tech
ID: 40521891
thanks
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Quickbooks Multi User Mode 8 199
quickbooks error 19602 31981 6 78
Unable to insert second line output line in ODBC connection 4 111
Downgrade From Domain to WorkGroup 3 108
By Linda Saltz Customized item descriptions from bills DO import into a customer invoice!   This is a wonderful tip for companies that want to use generic items like Hardware, Software, Mileage, Travel in their item list which helps keep the i…
You may need to view past transactions from previous QuickBooks files or other QuickBooks company files when:       1. you are working in another QuickBooks file       2. QuickBooks is closed QuickBooks users who would benefit from this artic…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question