Rob G
asked on
What do you use for a backup solution to your phones?
I am looking for some solutions as to what people use as a backup to there phones?
I am looking for solutions to two scenarios
1. If your Internet fails, both your primary and backup.
2. If your Phone system dies, card goes, or something hardware, where you will be down for a few days.
I am looking for solutions to two scenarios
1. If your Internet fails, both your primary and backup.
2. If your Phone system dies, card goes, or something hardware, where you will be down for a few days.
ASKER
Frosty,
I am looking at a redundant solution to office phones, i like the idea of using a Wi-Fi hotsport, but i think that would likely fail with 50+ phones connected to it. I have been looking at the idea of putting a redundant IPS up in our Co-lo and using a VPN connection with a dedicated pipe to that location for a fail over, but in the event that the world drops in the office,i am not sure that would help. Do you think a VPN connected to a 4G wifi hotspot could handle VPN traffic from an offsite IPS?
Currently we use digital and VOIP.
Thoughts?
I am looking at a redundant solution to office phones, i like the idea of using a Wi-Fi hotsport, but i think that would likely fail with 50+ phones connected to it. I have been looking at the idea of putting a redundant IPS up in our Co-lo and using a VPN connection with a dedicated pipe to that location for a fail over, but in the event that the world drops in the office,i am not sure that would help. Do you think a VPN connected to a 4G wifi hotspot could handle VPN traffic from an offsite IPS?
Currently we use digital and VOIP.
Thoughts?
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ASKER
Frosty, Thanks for the info..
I will take that and build upon it..
I will take that and build upon it..
Build a robust network with primary / backup Internet and rely on that exclusively, don't expect to ever have to bring a phone into it. There are dedicated routers and modems that can connect to a 3G Internet connection which can act as your backup Internet connection if you want to leverage that technology. For example, the Draytek 2820 (http://www.draytek.co.uk/products/legacy/vigor-2820) and I'm sure there are many others.
If for some reason both Internet links go down, your network has failed you and you will have downtime. An individual user could use their phone and turn on WiFi Hotspot, and connect to their own personal Internet connection via a laptop. But this is a convenience measure for a single user who will treat the situation as if they are out of the office until the network issue is resolved. Cellular data on a phone is not suitable for a whole network to rely on.
As far as the actual data on a phone is concerned... again treat the phone as a disposable, volatile device. There should never be any organizational data on the phone that doesn't exist somewhere else. Email/calendar/contacts/no
There are alternative ways of dealing with this situation of course and there are ways to backup a phone. iTunes lets you make backups of your iPhone which you can restore at a later date that will include all of your settings and data. Android also has similar apps and tools available, too. But IMHO these tools should be regarded as convenience tasks performed optionally by the user. Organizational policy should be that no truly important data should be on the phone and that losing a phone should be at worst a minor inconvenience.