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How do I create a Symantec Ghost Boot Disk that will work on a 64-bit PC

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Last Modified: 2015-02-25
I have been using Symantec Ghost for quite a while with no issues. All of our PC's were 32-bit due to some old software that we could not use on 64-bit. Now I have a PC that is Windows 7 64-bit and I want to make a backup copy of it but when I put my Ghost bootable disk in it starts okay but here is the problem. I can see all my network drives and Local drives, but when I open them nothing is seen. It works completely fine on all of my 32-bit machines. If I get into Windows and put the bootable disk in the drive to run through the OS it sees all files on all drives fine, but I need it to work as bootable to create the image.
I am assuming my problem is the file on the Disk is Ghost32.exe and does not work with 64-bit Windows
Does anyone know how I can make a 64-bit bootable disk?

I have all of the 64-bit Ghost files, but I cannot figure out how to create the disk through the Ghost Boot Wizard.
I am using Symantec Ghost Console Version 11.5.1.2266 which is part of Symantec Ghost Solution Suite 2.5
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Rob GMicrosoft Systems Engineer

Commented:
Here is the compatibility list for x64 systems with Symantec..


http://www.symantec.com/business/support/index?page=content&id=TECH70425
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Commented:
Rob, I do not see anything in the link provided that says 32 vs. 64, but I have done 32 bit Windows 7 with a bootable disk with no issues.

Francois, I created a bootable disk, but do not have a Ghost64.exe anywhere on the disk. On the PC that I have the Symantec Ghost Solution installed I have a Ghost64.exe in the Ghost folder (See Attachments), but it does not add it to the bootable disk when I create it. I am even creating the disk on a Windows 7 64 bit PC, but it still creates a 32 bit bootable disk.
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The version that we have is the most current available. It says in the specs that it supports Windows 64 bit. I would assume it would have to or why would it install a Ghost64.exe on the PC we have Symantec Ghost Solution installed on?

"•Support for Microsoft Windows 7 and 64-Bit OS's"
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Commented:
Yes, it come back to me. I had to create the bood disk on USB and copy the ghost64.exe and do as my previous comment to exit to the prompt and run ghost64.exe.

I hope it help.

Author

Commented:
I am using Ghost 11.5.1
I was able to create the USB Bootable with adding the ghost64.exe but could not find it through the dos window. So I inserted a disk in the dvd rom drive with all of the same files and was able to navigate to that through dos. Once I tried to run the ghost64.exe from that disk it said this version of ghost64.exe is not compatible with your operating system. It works just fine when I run in Windows itself so I am not sure why I am getting this message. I feel like I am a step closer, but it still does not seem to work.
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Commented:
Have you tried to create a Windows PE 64 bit bootable media and copy the ghost files to it?

http://technet.microsoft.com/en-us/library/hh825109.aspx

My memory is not what it used to be, i might had to create the Windows PE 64 bit in order to have it working.

Author

Commented:
Well that worked as far as I was able to run the ghost64.exe from the dos prompt. However, when I go into look at the drives within ghost it only sees the usb stick as the C: drive and does not see the primary drive I am trying to Ghost at all.
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Commented:
Well, my first reaction to your issue is that the driver for your chipset is not present in your WinPE environment.

http://basementjack.com/uncategorized/making-a-winpe-cd-with-hp-smartarray-raid-drivers/

Also, you can check in the cmd prompt with diskpart --> list disk to see if it show.

Author

Commented:
It sees the boot partion as X: and the rest of the USB as C:
The link you provided seems to be about x86
Is there a way for me to load the Chipset driver for my PC on the USB stick so it will see the normal C: drive?
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Commented:
as requested.

http://reboot.pro/topic/19156-create-a-bootable-winpe-50-x64-usb-drive/

P.S. you might want to go away from Ghost and more into Windows ADK to further support for Windows 7 and forward with deployment. WIM images are better then Ghost and will deepen your knowledge on new tools.

Author

Commented:
Took me a while to get that to work, but i finally was able to make a bootable 64 drive with Q-dir and ghost on it.
Problem is I have the same problem. It still only sees the USB stick in both Q-dir and Ghost.
Mike TLeading Engineer
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Just to clarify:
You are saying I should install the Microsoft Deployment Toolkit 2013 on the 64-bit PC I want to image and then create the bootable USB Flash drive on that PC choosing thethe 32-bit USB Bootable drive settings.
Then I should be able to boot from that USB Bootable drive and see the 64-bit hard drive through the dos commands.
Mike TLeading Engineer
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I guess I am lost here. Francois_IT already helped me create a bootable drive using MDT. I was still unable to see the local drives other than the USB.
Are you telling me I do not need to use a bootable drive to even create this backup and can do this right in Windows?
The link you provided is vague as to when / where / how to create the image file.

http://technet.microsoft.com/en-gb/library/hh825072.aspx

Author

Commented:
Never really had a solution here. I think one user that replied here is correct in saying that my version just will not work with 64-bit.
I am spitting this among all that replied. All comments were correct, but nothing really fixed my issue.
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