Solved

Wallpaper disappearing on 2008r2 session host

Posted on 2014-12-16
13
258 Views
Last Modified: 2015-03-12
Have seen this niggling issue a number of times in the past and keep meaning to post a question about it.

A group policy is configured to setup custom wallpaper for particular users on a Win2008R2 session host.  This wallpaper is stored on a network share.

This wallpaper is correctly assigned when the user logs in.  But if they disconnect without logging off, the next time they connect they get the default wallpaper.

Any idea why this happens.
0
Comment
Question by:devon-lad
13 Comments
 
LVL 6

Expert Comment

by:Rob G
ID: 40502657
What is the terminal services version?
Are you running RDS?
Just a remote desktop?
or do you have an older TS server?

Additionally,
How do you have policy defined for the ones who disconnect?
do they get a fresh session when they log into the system, or are they able to log back into there old session that they disconnected from?
0
 
LVL 1

Author Comment

by:devon-lad
ID: 40504295
As stated in the question, it is 2008R2.  So yes, RDS.

Wallpaper is set in User config>Policies>Admin templates>Desktop>Desktop Wallpaper

Desktop Wallpaper enabled
Wallpaper name: path to image file (BTW I've just noticed it isn't actually on a network share it's on a local drive)
Wallpaper style: stretch

They are restricted to one session per user so if they disconnect and log back in they get the old session.
0
 
LVL 62

Expert Comment

by:gheist
ID: 40543043
Displaying wallpaper depends on RDP connection profile selected by client. Usually small jitter and wallpapaer falls first.
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 1

Author Comment

by:devon-lad
ID: 40543865
gheist - the loss of wallpaper issue can be consistently duplicated i.e. login, close connection, connect again, wallpaper gone.  So it's not an intermittent connectivity issue.
0
 
LVL 62

Expert Comment

by:gheist
ID: 40543881
If you set permanent high bandwidth profile in rdp client - is there still a problem?
0
 
LVL 1

Author Comment

by:devon-lad
ID: 40544081
I will check - but when it loses the custom wallpaper it shows the default wallpaper as opposed to no wallpaper at all.
0
 
LVL 62

Expert Comment

by:gheist
ID: 40544110
Is wallpaper set by GPO?
0
 
LVL 1

Author Comment

by:devon-lad
ID: 40544111
Yes it is.
0
 
LVL 62

Expert Comment

by:gheist
ID: 40544156
So when GPO applies the default wallpapaer is set back.
0
 
LVL 1

Author Comment

by:devon-lad
ID: 40544171
No, GPO is used to set custom wallpaper.
0
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40544245
I have ran into this issue before and managed to find a workaround which was to use Group Policy Preferences to deploy a registry key to enforce the wallpaper.

In Group Policy, expand User ConfigurationPreferences > Windows SettingsRegistry > right click on Registry and choose New Registry Item > use the below details for the registry key:

Action: Replace
Hive: HKEY_CURRENT_USER
Key Path: Control Panel\Desktop
Value Name: Wallpaper
Value type: REG_SZ
Value data: \\Server\Share\Background.jpg

Let me know if this works for you.
0
 
LVL 1

Author Comment

by:devon-lad
ID: 40548413
That has done the trick, thanks!
0

Featured Post

ScreenConnect 6.0 Free Trial

Want empowering updates? You're in the right place! Discover new features in ScreenConnect 6.0, based on partner feedback, to keep you business operating smoothly and optimally (the way it should be). Explore all of the extras and enhancements for yourself!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
In-place Upgrading Dirsync to Azure AD Connect
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question