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Wallpaper disappearing on 2008r2 session host

Posted on 2014-12-16
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Last Modified: 2015-03-12
Have seen this niggling issue a number of times in the past and keep meaning to post a question about it.

A group policy is configured to setup custom wallpaper for particular users on a Win2008R2 session host.  This wallpaper is stored on a network share.

This wallpaper is correctly assigned when the user logs in.  But if they disconnect without logging off, the next time they connect they get the default wallpaper.

Any idea why this happens.
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Question by:devon-lad
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13 Comments
 
LVL 6

Expert Comment

by:Rob G
ID: 40502657
What is the terminal services version?
Are you running RDS?
Just a remote desktop?
or do you have an older TS server?

Additionally,
How do you have policy defined for the ones who disconnect?
do they get a fresh session when they log into the system, or are they able to log back into there old session that they disconnected from?
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LVL 1

Author Comment

by:devon-lad
ID: 40504295
As stated in the question, it is 2008R2.  So yes, RDS.

Wallpaper is set in User config>Policies>Admin templates>Desktop>Desktop Wallpaper

Desktop Wallpaper enabled
Wallpaper name: path to image file (BTW I've just noticed it isn't actually on a network share it's on a local drive)
Wallpaper style: stretch

They are restricted to one session per user so if they disconnect and log back in they get the old session.
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LVL 62

Expert Comment

by:gheist
ID: 40543043
Displaying wallpaper depends on RDP connection profile selected by client. Usually small jitter and wallpapaer falls first.
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Author Comment

by:devon-lad
ID: 40543865
gheist - the loss of wallpaper issue can be consistently duplicated i.e. login, close connection, connect again, wallpaper gone.  So it's not an intermittent connectivity issue.
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LVL 62

Expert Comment

by:gheist
ID: 40543881
If you set permanent high bandwidth profile in rdp client - is there still a problem?
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LVL 1

Author Comment

by:devon-lad
ID: 40544081
I will check - but when it loses the custom wallpaper it shows the default wallpaper as opposed to no wallpaper at all.
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LVL 62

Expert Comment

by:gheist
ID: 40544110
Is wallpaper set by GPO?
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Author Comment

by:devon-lad
ID: 40544111
Yes it is.
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LVL 62

Expert Comment

by:gheist
ID: 40544156
So when GPO applies the default wallpapaer is set back.
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LVL 1

Author Comment

by:devon-lad
ID: 40544171
No, GPO is used to set custom wallpaper.
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LVL 24

Accepted Solution

by:
VB ITS earned 2000 total points
ID: 40544245
I have ran into this issue before and managed to find a workaround which was to use Group Policy Preferences to deploy a registry key to enforce the wallpaper.

In Group Policy, expand User ConfigurationPreferences > Windows SettingsRegistry > right click on Registry and choose New Registry Item > use the below details for the registry key:

Action: Replace
Hive: HKEY_CURRENT_USER
Key Path: Control Panel\Desktop
Value Name: Wallpaper
Value type: REG_SZ
Value data: \\Server\Share\Background.jpg

Let me know if this works for you.
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Author Comment

by:devon-lad
ID: 40548413
That has done the trick, thanks!
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