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Exchange Microsoft Remote Connectivity Analyzer errors

Posted on 2014-12-16
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Last Modified: 2015-01-20
Good morning experts,

I am trying to determine where the problem may be between our exchange server and a mail app we now utilize on our iOS devices.

For the most part the application works ok, but random times throughout the day you might not be able to retrieve data from our exchange server from the app which operates over our EWS address.

I ran the Microsoft Remote Connectivity Analyzer (Synchronization, Notification, Availability, and Automatic Replies
with our specified EWS URL) four times this morning.  1 of four were successful, however, the other three were three different errors.

Can you help?
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Question by:cbowman92
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Miguel Angel Perez Muñoz earned 500 total points
ID: 40502570
It is possible sometimes network have any kind of malfunction? Maybe peaks of traffic causing timeouts on Exchange server? INMO any misconfiguration causes same error most of time.
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by:cbowman92
ID: 40559883
It was a misconfiguration at the firewall level.  When we moved to our new ASA device the issue was resolved.
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