troubleshooting Question
Remote Desktop Gateway connection intermittent with certificate error
asked on
When attempting to remote desktop into an RDS gateway server, we are receiving the following error:
"Your computer can't connect to the remote computer because the Remote Desktop Gateway server's certificate has expired or has been revoked. Contact your network administrator for assistance."
The server is Windows Server 2008 R2, and we are positive the SSL certificate is valid. RDWeb is working fine and can be used to remote desktop other computers on the network without issue.
We have already tried reinstalling the RDS role and had the certificate reissued. We have been seeing this issue connecting from Windows 7, Server 2008, and from the Microsoft Remote Desktop app from iTunes. Oddly enough, if you keep trying, the connection will eventually succeed after a random number of times. On some systems, the connection succeeds nearly 100% of the time.
"Your computer can't connect to the remote computer because the Remote Desktop Gateway server's certificate has expired or has been revoked. Contact your network administrator for assistance."
The server is Windows Server 2008 R2, and we are positive the SSL certificate is valid. RDWeb is working fine and can be used to remote desktop other computers on the network without issue.
We have already tried reinstalling the RDS role and had the certificate reissued. We have been seeing this issue connecting from Windows 7, Server 2008, and from the Microsoft Remote Desktop app from iTunes. Oddly enough, if you keep trying, the connection will eventually succeed after a random number of times. On some systems, the connection succeeds nearly 100% of the time.
Learn from the best
Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.
Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 9 Comments.
Try for 7 days”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.
Our community of experts have been thoroughly vetted for their expertise and industry experience.