We have a new logo and created new Office templates incorporating the new logo. They look fine on screen but when printed they are fuzzy and our S gets cut off at the top. I used the original Illustrator file and exported using the option for Microsoft Office and that looks better but the image still is not as crisp as it should look. People in the company are complaining that it looks worse than our old one. I thought that if I could export it as close to the final size as it should be (1.5" wide is only set dimension) then when it's imported it won't be distorted by resizing. But I can't seem to find a way to do that with Illustrator. I can set the dpi when exporting but that would have to be trial and error to get the right size.
I tried saving it as .emf and .wmf so I could import it as a vector, since I've had good results doing this in Word. Actually I went back because the new ones don't import well as vectors but the old logo vectors do. I am now starting to think that it is the quality of the logo they made for us. Perhaps I should recreate the logo in a new file and see if that will print better but I'm not sure of what settings I would need to get the right format.