Process explorer not displaying on computer

The machine is a Dell laptop running Windows 7 64 bit. I try to run process explorer and I see it in the task manager but it doesn't display at all. How can this be corrected?
LVL 4
dovidfCEOAsked:
Who is Participating?
 
John HurstConnect With a Mentor Business Consultant (Owner)Commented:
With the additional information, try Process Explorer in a new, test, Windows User Profile (account). Process Explorer is very simple so if it does not work, it indicates deeper operating system problems.
0
 
John HurstBusiness Consultant (Owner)Commented:
Make sure you have a current version (V16.03 or later). Right click on it and Run as Administrator. Does it display now?  It works fine for me on Windows 7 and on Windows 8.
0
 
dovidfCEOAuthor Commented:
It has worked fine for me in the past and even on this machine. I am by default an administrator but I will try directly running as administrator
0
Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

 
dovidfCEOAuthor Commented:
It didn't work
0
 
John HurstBusiness Consultant (Owner)Commented:
Try the new user profile to see if that helps.
0
 
John HurstBusiness Consultant (Owner)Commented:
There are command line options for process explorer

/e to prompt UAC elevation
/t to start minimized

You can read these in the PE help file.  You can try command line, but I think probably your profile is damaged.
0
 
dovidfCEOAuthor Commented:
Why would it be profile related?
0
 
John HurstBusiness Consultant (Owner)Commented:
PE is a really simple application. I have never seen it not run. You are saying "problem on this computer"

You can try System File Checker (SFC /SCANNOW) but SFC does not usually fix application related issues.

That is why I suggest testing a new profile.
0
 
Rob GMicrosoft Systems EngineerCommented:
I agree with John you either have profile corruption or you are infected with the Virus that spoofs the explorer session..
0
 
dovidfCEOAuthor Commented:
I created a new user and the new profile worked with process explorer but still not in the original profile
0
 
John HurstBusiness Consultant (Owner)Commented:
So then the original user profile is damaged and the probable best repair here is to replace the user profile.
0
 
dovidfCEOAuthor Commented:
I created a new user and copied the profile over and it basically worked and it ran process explorer but a lot of stuff was missing from the original user. I then use Beyond Compare to copy over the rest of the stuff and the new user profile was much closer to the original profile and it also ran process explorer.

However, I am thinking that even without a new profile, I can run process explorer over the entire computer from another small user and get info that way even thought it's a bit cumbersome. Creating a new profile and tuning it to emulate totally the original profile seems to need a lot more work and does not seem worth the effort.
0
 
John HurstBusiness Consultant (Owner)Commented:
It is always some work to replace a profile, but if was a damaged profile that caused Process Explorer not to work.
0
 
dovidfCEOAuthor Commented:
This is the correct solution. However, it would be a massive amount of work to get the new profile to match the original profile and I can run process explorer from another lightweight user which will show all processes in both the main profile and the lightweight user.

Changing the profile corrects this problem
0
 
John HurstBusiness Consultant (Owner)Commented:
@dovidf  - Thanks for following up and I was happy to help.
0
All Courses

From novice to tech pro — start learning today.