Solved

Office files are becoming read only after undocking laptop

Posted on 2014-12-16
3
1,365 Views
Last Modified: 2015-01-13
I have a user who has repeatedly had an issue when he undocks his laptop (Lenovo x230) and Excel files becoming read only.  The files are part of an offline file share (my documents folder redirection) of a Windows 2012 file server.  When checking the open files/folders on the file server the files that are in question do not appear as open by any user, so we aren't sure why he cannot save them after redocking his computer or via our wireless network.

Is this an Office bug or a Windows 7 bug?
0
Comment
Question by:mradicsh
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 6

Accepted Solution

by:
Rob G earned 500 total points
ID: 40503555
What does the group policy setting look like?
Do you have the policy configured for computer or user?
Are you sure the policy is being applied?

Computer configuration>Administrative templates>Network>Offline Files

Do you have the policy in that area defined to allow the user to save files when he is not connected to the network?

I believe the policy is called Remove "make available offline"
and
Prohibit "Make available offline" for these files and folders

Also how do you have the Synchronize all offline files settings configured?

If none of these are configured and all set to default you will want to go through them and define what options you are looking to do.

Additionally,
Since the Undock is what is causing the issue..
Does the same issue happen if the user logs off then undocks?
If not you might want to make sure you enable the option to not allow undock without log off..
there is a bug in Dell docking stations that sometimes cause this issue..
0
 
LVL 48

Expert Comment

by:Martin Liss
ID: 40546270
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

My attempt to use PowerShell and other great resources found online to simplify the deployment of Office 365 ProPlus client components to any workstation that needs it, regardless of existing Office components that may be needing attention.
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
This Micro Tutorial will demonstrate in Microsoft Excel how to add style and sexy appeal to horizontal bar charts.
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question