MacGyver80
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Exchange 2010 SP3 | Lost Outlook Email/Draft
I have a user that was working on a draft last night and this morning. While he was in the office he tried sending the email but began having Outlook issues. Outlook crashed and now we cannot find the draft or the sent item. Now being that he worked on it last night and this morning. Is there anyway I can retrieve it from the Exchange Server? I'm thinking possibly some sort of Powershell command?
did the user try owa and see if it's in the drafts or sent items folder there?
Check the deleted items and Recover Deleted items folders. If a draft is discarded it ends up in deleted items folder.
ASKER
Didn't show up there either
Try this within the client machine - make sure Outlook is completely closed (close out of Outlook and check the Task Manager for Outlook.exe)
Outlook.exe /ResetFolders
This will reset the default folders (which Drafts and Sent Items is). That should resolve the issue. If not then move the mailbox to a separate database to clear corruption and MAPI prop mismatch.
Outlook.exe /ResetFolders
This will reset the default folders (which Drafts and Sent Items is). That should resolve the issue. If not then move the mailbox to a separate database to clear corruption and MAPI prop mismatch.
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