Exchange 2010 SP3 | Lost Outlook Email/Draft

I have a user that was working on a draft last night and this morning.  While he was in the office he tried sending the email but began having Outlook issues.  Outlook crashed and now we cannot find the draft or the sent item.  Now being that he worked on it last night and this morning.  Is there anyway I can retrieve it from the Exchange Server?  I'm thinking possibly some sort of Powershell command?
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MacGyver80Senior Systems AdministratorAsked:
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Seth SimmonsSr. Systems AdministratorCommented:
did the user try owa and see if it's in the drafts or sent items folder there?
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Rajitha ChimmaniCommented:
Check the deleted items and Recover Deleted items folders. If a draft is discarded it ends up in deleted items folder.
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MacGyver80Senior Systems AdministratorAuthor Commented:
Didn't show up there either
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Adam FarageSr. Enterprise ArchitectCommented:
Try this within the client machine - make sure Outlook is completely closed (close out of Outlook and check the Task Manager for Outlook.exe)

Outlook.exe /ResetFolders

This will reset the default folders (which Drafts and Sent Items is). That should resolve the issue. If not then move the mailbox to a separate database to clear corruption and MAPI prop mismatch.
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Murali ReddyExchange ExpertCommented:
Unless it is submitted, the email is not written to exchange database/mailbox. In your case, if the draft is not seen means, the email is not saved and is lost, no way to recover it by any means. I mean, the emails is not auto saved before being sent, so is not recoverable by any means (nor even from powershell)

I'll recommend to check the following settings in order it will not happen again in future, I assume you are on outlook 2010/2013.

File --> Options --> Mail -> Save messages section. Check and choose the auto save options based on your preference.
SaveToDrafts.JPG
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