Solved

What would block a PDF in Outlook 2013

Posted on 2014-12-16
4
141 Views
Last Modified: 2015-01-08
We have office 365, I have already verified the user can send the PDF through the web version of her email For some reason it blocks the PDF when she sends it out of outlook 2013.

Error message

Your message did not reach some or all of the intended recipients.

      Subject:      FW: Subject
      Sent:      12/10/2014 11:20 AM

The following recipient(s) cannot be reached:

      XXXXXXXXXXXX@XXXXXXXX.org on 12/10/2014 11:20 AM
            This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80004005-00000000-00000000].
0
Comment
Question by:wayne3597
  • 2
4 Comments
 
LVL 6

Accepted Solution

by:
oferam earned 500 total points
ID: 40503222
I saw in a couple of place that if you change outlook from online mode to cache mode it solves similar problem.

Here you can find information on how to do that:
https://support.office.com/en-au/article/Turn-on-or-off-Cached-Exchange-Mode-e8966ca4-6ecd-4bdd-ade2-64993dda432b
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 40503225
PDF files are a very common way to send information. Outlook 2010 and Outlook 2013 do not block PDF on my computers.

I suggest you scan the PDF file for viruses. Also, how big is the file?
0
 

Author Comment

by:wayne3597
ID: 40503278
John the PDF file ran smoothly in the office 365 to send out but some reason it did not like the Outlook version the PDF was only 666KB
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 40503293
The file is not too big. Is it possible to remake the PDF from it source and then try the new PDF file?
0

Featured Post

Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager is not included in Office 2013. This comes as a shock to users upgrading from earlier versions of Office, such as 2007 and 2010, where Picture Manager was included as a standard application. This article explains how…
PaperPort has a feature called the "Send To Bar". It provides a convenient, drag-and-drop interface for using other installed software, such as Microsoft Office. However, this article shows that the latest Office 2016 apps (installed with an Office …
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question