Link to home
Start Free TrialLog in
Avatar of frankbustos
frankbustosFlag for United States of America

asked on

Windows 7 Pro computer is not booting up

It was a blank screen this morning. I powered it off for a few minutes the I started it and said it was doing a repair. It stayed like that for an hour and the. It asked if I wanted to do a restore. I said yes and it is still sitting there doing nothing. What's steps can I take to bring it back to the desktop?  I don't want to loose my data or programs.
Avatar of Member_2_406981
Member_2_406981

A restore can very well take several hours especially on older systems or laptops.

But it also might indicate a hard disc failure and thus causing a slowdown.

Does the hard disc/computer make any strange and unusual noises at the moment?
Please let us know if it comes back. It can take hours as noted (happened to me).

Otherwise, if you have the Windows 7 DVD for the system, you can try a Startup Repair (wait until you are certain you have to power it off).  Here is a Microsoft article to assist you.

http://windows.microsoft.com/en-CA/windows7/products/features/startup-repair
Avatar of frankbustos

ASKER

It has not come back in 6hours. I do have a windows 7 DVD and I'm doing a repair at the moment. I also tried last known good configuration and it just hung for a long time.
Thanks for the update. Please let us know if the repair works.
Ok, i did the repair and it had to restart. Upon restarting it now have two options.
1- windows 7
2- windows (recovered)

I select the recovered but it looks like it did a system restore ??? And it change my programs to the version they were a ear ago?

I restart and selected first option and bows it's attempting repairs???

I hope I didn't loose any data argh!
I think, but I am not certain, that your data should survive.
Yea I don't see why that would of mess win the data.
Ok, so I have 2 one TB drives on this computer. One drive was just a slave drive that I left there when I upgraded the OS last year and put in a new drive. So it looks like somehow the slave drive with old data which had windows was repaired is the primary drive! I went to other drive and all the data appears to be there. So now my question is how do I get the drive either new programs and up to date data back to boot and be the local primary drive?
Hmmm. That made it a bit more complex!

You can try changing the boot drive order with this Microsoft Technical Article.

http://msdn.microsoft.com/en-us/library/windows/hardware/ff543428(v=vs.85).aspx
Did you try changing the boot drive order?  and then what happened?
ASKER CERTIFIED SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
John, I changed the boot drive and windows still failed to load.

I ended up doing what nobus advised. And it looked like the drive was going bad anyways. Got a new drive, installed programs , restore data and back in business. Thank you all!
Thanks!
ok  - glad to help