Due to the ransom virus I re-installed Vista on a client's computer.
I had no issue connecting to the internet via my wireless network but they got the error message - error dns_prob_finished_no_inter
net. They connected their to their modem/router via Ethernet so they could access the internet and I could troubleshoot remotely. We are connected to the modem/router wirelessly but only get a "Local Only" connection. They say they are able to connect their phones to the wireless network. This is also a new modem/router - CenturyLink Zyxel C1000z. This is what I have done to try and remedy the situation -
I had them do a power cycle on the modem/router
Removed their old wireless network and re-added
Tried these commands - netsh int ip set dns then netsh winsock reset
Diagnosed the wireless through Wireless Network Connection Status - Automatically get new IP address and reset the network adapter - message - neither fixed the problem. Tried a power cycle again
Both IPv4 and IPv are set on automatic
Tried suggestion to put 22.214.171.124 in the box that says perferred DNS server, didn't work
I really appreciate your input and assistance.