cannot log in more than 6 users. - Terminal Service

Hi,

we have Windows server 2008 terminal server. We have purchased 5 windows 2008 CALs and later we purchase more server 2102  three CALS and down graded to the 2008.

But only 6 users can Login to the server.

any idea  ??
ucguyAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

VB ITSSpecialist ConsultantCommented:
Did you install the newly purchased CALs on the TS Licensing server?

Here's a step-by-step guide for TS Licensing. Look at the Installing Terminal Services Client Access Licenses link for your scenario: http://technet.microsoft.com/en-us/library/cc754034%28v=ws.10%29.aspx
0
ucguyAuthor Commented:
yeah. it shows as 8
0
VB ITSSpecialist ConsultantCommented:
Can you post a screenshot of this please? Just so we can confirm they appear to have installed correctly.
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

ucguyAuthor Commented:
TS.png
0
VB ITSSpecialist ConsultantCommented:
What's the error message when the seventh user tries to log in? I'd look in the logs as well for any warnings/errors regarding RDS.

Also confirm your setup please, as it seems you've got a 2008 R2 Terminal Server but you tagged 2008 and 2003. Is the TS Licensing manager installed on a 2003 server?
0
ucguyAuthor Commented:
let me get back to you on this.
0
ucguyAuthor Commented:
No this is installed on 2008. i tagged both to get more attraction.
0
VB ITSSpecialist ConsultantCommented:
OK so 2008 or 2008 R2? Main difference is just terminology really but it would be good to know either way. Also specify the version of Windows that you have your TS licensing role installed on.
0
ucguyAuthor Commented:
its windows server 2008 R2
0
VB ITSSpecialist ConsultantCommented:
OK, thanks for the info. Get back to me with the error message when the 7th user logs in and also any warnings/errors generated in the logs around this time.
0
Ajay Kumar BurraAssociateCommented:
By Going through the conversation and by referring to some sites, i came to a conclusion that the Server which you have is 2008 server which can support TS Licencing for 2008 and 2003. (TS Licensing supports terminal servers that run Windows Server 2008 as well as terminal servers running Windows Server 2003 or Windows® 2000 Server) You have 5 2008 servers CAL and 3 CALs of 2012(Which are Demoted to 2008). So up to how many clients your TS Licence support? So you might find out whether 2012 CALs will be acceptable after Demoted to 2008 CALs. Even though it shows client availability as 8, you might buy for only 5. So i think overall your TS Licence gives permission to 6 (5 clients + 1 Server)
0
ucguyAuthor Commented:
HI,

i checked their Licences portal . i can see below .


tetminal.PNG
0
VB ITSSpecialist ConsultantCommented:
OK there's your issue. There's only 5 Remote Desktop Services User CALs there. The 2012 CALs you recently purchased are Server CALs, which are different from Remote Desktop CALs. Speak to your Volume Licensing provider and purchase more Remote Desktop Services User CALs which will resolve your issues.

See this page for more information on RDS CALs: http://technet.microsoft.com/en-au/library/cc753650.aspx
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ucguyAuthor Commented:
Can we convert Windows Server Standard CALs to RDS cals ?
0
VB ITSSpecialist ConsultantCommented:
I don't believe so, however this question is best suited for your Microsoft Volume Licensing reseller. Contact them and explain the situation, they may be able to help you out.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2003

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.