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cannot log in more than 6 users. - Terminal Service

Hi,

we have Windows server 2008 terminal server. We have purchased 5 windows 2008 CALs and later we purchase more server 2102  three CALS and down graded to the 2008.

But only 6 users can Login to the server.

any idea  ??
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ucguy
Asked:
ucguy
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1 Solution
 
VB ITSCommented:
Did you install the newly purchased CALs on the TS Licensing server?

Here's a step-by-step guide for TS Licensing. Look at the Installing Terminal Services Client Access Licenses link for your scenario: http://technet.microsoft.com/en-us/library/cc754034%28v=ws.10%29.aspx
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ucguyAuthor Commented:
yeah. it shows as 8
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VB ITSCommented:
Can you post a screenshot of this please? Just so we can confirm they appear to have installed correctly.
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ucguyAuthor Commented:
TS.png
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VB ITSCommented:
What's the error message when the seventh user tries to log in? I'd look in the logs as well for any warnings/errors regarding RDS.

Also confirm your setup please, as it seems you've got a 2008 R2 Terminal Server but you tagged 2008 and 2003. Is the TS Licensing manager installed on a 2003 server?
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ucguyAuthor Commented:
let me get back to you on this.
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ucguyAuthor Commented:
No this is installed on 2008. i tagged both to get more attraction.
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VB ITSCommented:
OK so 2008 or 2008 R2? Main difference is just terminology really but it would be good to know either way. Also specify the version of Windows that you have your TS licensing role installed on.
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ucguyAuthor Commented:
its windows server 2008 R2
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VB ITSCommented:
OK, thanks for the info. Get back to me with the error message when the 7th user logs in and also any warnings/errors generated in the logs around this time.
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Ajay Kumar BurraCommented:
By Going through the conversation and by referring to some sites, i came to a conclusion that the Server which you have is 2008 server which can support TS Licencing for 2008 and 2003. (TS Licensing supports terminal servers that run Windows Server 2008 as well as terminal servers running Windows Server 2003 or Windows® 2000 Server) You have 5 2008 servers CAL and 3 CALs of 2012(Which are Demoted to 2008). So up to how many clients your TS Licence support? So you might find out whether 2012 CALs will be acceptable after Demoted to 2008 CALs. Even though it shows client availability as 8, you might buy for only 5. So i think overall your TS Licence gives permission to 6 (5 clients + 1 Server)
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ucguyAuthor Commented:
HI,

i checked their Licences portal . i can see below .


tetminal.PNG
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VB ITSCommented:
OK there's your issue. There's only 5 Remote Desktop Services User CALs there. The 2012 CALs you recently purchased are Server CALs, which are different from Remote Desktop CALs. Speak to your Volume Licensing provider and purchase more Remote Desktop Services User CALs which will resolve your issues.

See this page for more information on RDS CALs: http://technet.microsoft.com/en-au/library/cc753650.aspx
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ucguyAuthor Commented:
Can we convert Windows Server Standard CALs to RDS cals ?
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VB ITSCommented:
I don't believe so, however this question is best suited for your Microsoft Volume Licensing reseller. Contact them and explain the situation, they may be able to help you out.
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