Solved

trackpad fails

Posted on 2014-12-16
7
130 Views
Last Modified: 2014-12-21
windows 8.1 laptop trackpad stopped working

when I do system restore which fails for all 5 restore points,  I use mouse 2 minutes, and I see cursor on screen frozen.
If I just restart I do not even see the cursor.

I follow advice about failed system restore to do a cmd.exe administrator chkdsk /R which runs but does not fix system restore or trackpad
0
Comment
Question by:rgb192
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 10

Assisted Solution

by:10023
10023 earned 100 total points
ID: 40504155
Laptop model ???....and you are referring to Touchpad not Trackpad?  The touchpad that is builtin in front of the keyboard on a laptop??
0
 
LVL 54

Assisted Solution

by:McKnife
McKnife earned 100 total points
ID: 40504250
Make sure it's no hardware error, simply start a portable system (windows setup/knoppix) and see if it works there.
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 200 total points
ID: 40504271
look first if it is not turned off - some laptops have a switch for it
then check in device manager - if it is listed without error
report status
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 1

Assisted Solution

by:Ajay Kumar Burra
Ajay Kumar Burra earned 100 total points
ID: 40504412
Well, Did you have the Drivers related to your Touchpad. If you cant find the drivers then go to Computer Panel -> Administrative Tools -> Device Manager. There you can findout some Yellow Marks on Hardware components if they are not Properly installed. Check whether your touchpad might be there or not. If not you have your Driver, then run the Setup Wizard again or go for an Update by stating your Laptop Model in respective Site and Download the Driver. Every Manufacturer has updated the Drivers based on OS in the Download Drivers.
0
 

Author Comment

by:rgb192
ID: 40504440
look first if it is not turned off - some laptops have a switch for it
Toshiba satellite c75

I can not find a button
0
 
LVL 92

Accepted Solution

by:
nobus earned 200 total points
ID: 40504463
if it has one, it is located on top of it,  or in the ridge around it
what  about the rest of the suggestions? try answering all in one post, so we can get on !
0
 

Author Closing Comment

by:rgb192
ID: 40512384
I gave up and owner of computer clicked refresh button.
I do not know where this button is, but problem is solved.
Your answers gave me enough knowledge to take a break instead of being frustrated for hours, so I spent 1 hour 30 minutes failing instead of 6 hours failing; thus I saved 4 hours and 30 minutes.

Thanks.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
bitlocker 4 105
Server remove access to C drive 5 60
Boot Fails windows 10. Disk Locked seen in Repair PC. 12 106
HP Pavillion 20 w/ replacement motherboard, needs activation. 6 47
Ever wondered why Windows 8 and 10 don't seem to accept your GPO-based software deployment while Windows 7 does? Read on.
With Windows evolving further, the built-in protective mechanisms get better and better. Still, Microsoft is not very good at introducing those to the technical community. This article is about a new bitlocker functionality that could revolutionize …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question