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SBS 2008 VSS Writers are missing preventing Exchange log file truncation after backup

Posted on 2014-12-17
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Last Modified: 2015-05-18
Reference this previous post relating to the same issue:

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/SBS_Small_Business_Server/Q_28534613.html

While this worked initially the same thing has happened again, as in many of the VSS writers are now missing. We feel it is shadowProtect that is interfering with them but cannot find proof.

We would like to keep ShadowProtect installed in case a historical restore is required. The server is running v5.0.1.23057.

Now we have Exchange SP3 installed is there a way to get the writer's functional again once and for all?
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Question by:Assist-Netopa
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Expert Comment

by:noxcho
ID: 40504447
ShadowProtect hast its own VSS writer and if you install it on the server then it takes over the system writer.
Did this problem reoccur after you installed ShadowProtect?
Try to reinstall ShadowProtect completely and see if this brings the VSS Writer back. Also, see if the VSS Writer and VSS Shadow Copy Service are present in Services and started.
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LVL 24

Expert Comment

by:VB ITS
ID: 40504486
If you need ShadowProtect for historical purposes then deactivate the license, uninstall it from your Exchange box and then move it to another dedicated machine as it is obviously causing havoc with the VSS writers.

The ShadowProtect license is transferable as long as you deactivate it first. See here for more information: http://www.storagecraft.com/support/faq/question/how-do-i-move-my-shadowprotect%C2%AE-license-and-software-different-computer
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Author Comment

by:Assist-Netopa
ID: 40504507
VB ITS, yes it may come to that. How about getting the VSS writers back again, re-install SP3 or would installing the latest Exchange Rollup do the same thing?
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Accepted Solution

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Assist-Netopa earned 0 total points
ID: 40774793
No solution found, server was made redundant and therefore closing question
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Author Closing Comment

by:Assist-Netopa
ID: 40782655
No solution found, manually cleared logs until server was made redundant
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